20 Best Patient Services Representative jobs in Cambridge, MA (Hiring Now!)

Child Mental Health Intake Specialist
Franciscan Children's Hospital —Brighton, MA
Responds promptly to referral phone calls and emails, and gather appropriate information required for admission. Provide periodic reports and summarize trends.
From $20 an hour
Quick Apply
Medical Assistant (Patient Access Representative II)
Cambridge Health Alliance —Cambridge, MA
Participates in proactive population management of chronic diseases by generating MyCHArt messages, sending templated letters, and calling patients by telephone…
Estimated: $41.7K - $52.8K a year
Referral Coordinator
SkinCare Physicians —Chestnut Hill, MA
Manage incoming calls and serve as a resource for patients. Competence in anticipating, assessing, and driving the patient experience.
From $22 an hour
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Dental Receptionist
Family and Laser Dentistry —Bedford, MA
Ideal candidate- Dental office billing - Dental treatment coordinator - Dental patient coordinator - Dental office insurance coordinator - Dental administrator …
$21.76 - $26.20 an hour
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LPN Care Coordinator
MAB Community Services —Belmont, MA
Current, valid, US drivers' license. All candidates must be able to successfully pass a CORI, reference, multi-state background and driving record check.
$30 - $34 an hour
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7d
Patient Representative
Dana-Farber Cancer Institute —Brookline, MA
Provides administrative support and coordination for all aspects of patient care for patients, primarily focused on supporting incoming telephone calls.
Estimated: $42.2K - $53.4K a year
5d
Sr IT EPIC Analyst/Access & Scheduling
Boston Children's Hospital —Boston, MA
Manages the implementation of supported core application changes with third party, Epic-eligible vendors and/or internal proprietary applications to ensure…
Information & Referral Specialist
Minuteman Senior Services —Burlington, MA
Associate's Degree required, Bachelor’s Degree is preferred, preferably in a social services, social work, psychology, or human services related field or…
Estimated: $44.7K - $56.6K a year
Patient Care Coordinator
Healthcare South —East Weymouth, MA
In addition to the above, this position will have a significant degree of administrative functionality and will include tasks such as answering incoming calls,…
From $19 an hour
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Intensive Care Coordinator
NORTH SUFFOLK COMMUNITY SERVICES INC —Revere, MA
Bachelor’s degree in relevant mental health field required (including but not restricted to, counseling, family therapy, social work, psychology, etc.).
$47,212 - $59,740 a year
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Patient Service Representative (PSR)- Remote
Atrius Health —Boston, MA
Under direct supervision, receives incoming calls and inquires and assists patients in the management of appointments/care. Remote working: 2 years (Preferred).
$21.00 - $24.50 an hour
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4d
Patient Services Specialist
Ellie Fund —Needham Heights, MA
Review patient applications and determine services and grant amounts according to each program’s guidelines (curative vs. metastatic).
$55,000 - $60,000 a year
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7h
Treatment Coordinator of Services
Communities For People, Inc —Boston, MA
Must have valid driver’s license and transportation. Bachelor’s degree in Social Work or related field. Attend meetings as assigned, which may include traveling…
$45,000 - $47,500 a year
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Unit Secretary
Marillac Residence —Wellesley, MA
The main responsibilities include providing administrative and clerical support to the nursing team. This includes such things as coordinating inside and…
From $18 an hour
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7d
Scheduling Coordinator
Best Home Care —Wakefield, MA
Summary: *Responsible for answering phones, coordination of care, responding to requests for contract and private intakes, scheduling of field staff, and…
$20 - $25 an hour
Quick Apply
Patient Service Representative I - Remote near Watertown, MA
Atrius Health —Watertown, MA
Under direct supervision, receives incoming calls and inquires and assists patients in the management of appointments/care.
Estimated: $37.9K - $48K a year
Patient Representative / Medical Receptionist
Minka Health —Chestnut Hill, MA
Ø Handles patient questions, on-site and by telephone, regarding problematic accounts. This includes working directly with physicians, referral coordinator and…
$20 - $23 an hour
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Call Center Representative
Pleasant Printing Company —Boston, MA
The successful candidate will be responsible for providing exceptional customer service, handling incoming calls, and addressing inquiries related to our…
$22.25 - $25.45 an hour
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Patient Experience Representative (hybrid)
Boston Children's Hospital —Boston, MA
A.Answer, screen, and route telephone calls. This role is front-facing with our patients at our front desk and assists in check-in, patient scheduling, and…
1d
Administrative Support
Neuro Behavioral Center —Walpole, MA
Check-in and check-out patients, collect payments, answer phones, and perform designated administrative duties. Accurately record and deliver messages.
From $18 an hour
Quick Apply

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Child Mental Health Intake Specialist

Franciscan Children's Hospital Brighton, MA

Quick Apply

Job Details

Full-time From $20 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Intake
Administrative experience
Bachelor's degree
1 year

Full Job Description

The McLean Franciscan Child and Adolescent Mental Health Program is seeking an experienced Intake Specialist to join our team! The Intake Specialist is responsible for performing the evaluation and admission process in conjunction with the Clinical Director or designee. The individual will accurately assess each referral for the appropriateness of the CBAT unit services. The Intake Specialist will help facilitate the admissions process to ensure that each step is performed accurately and in a timely manner. Proper customer service will be given to all individuals to ensure a comfortable experience during the admission process.

Key Responsibilities

Supports the hospital’s admissions activities and processes; assisting with implementing and maintaining revenue-generating strategies; supporting and implementing admissions best-practices; promoting the hospital; maintaining a satisfied referral base.
Responds promptly to referral phone calls and emails, and gather appropriate information required for admission.
Interviews referring professional to obtain clinical and demographic data and occasionally gathers information from family members. Information gathered must be comprehensive, accurate, and support the need for admission.
Interacts with patients, family member or referring professional in a courteous and professional manner.
With medically or psychiatrically complicated cases, reviews referral with Program Manager and/or psychiatrist in a timely and professional manner.
Coordinates incoming admissions with multiple collaterals and staff including referral source, family members, insurance companies, case managers, nursing staff, and general hospital admissions staff.
Assigns resident to appropriate unit based on census and clinical presentation
Communicates all resident information related to a potential admission to clinical and floor staff in an effective and timely manner.
Obtains census (admissions, anticipated discharges) on each unit at least three times during each twenty-four hour period and as indicated.
Develops and maintains personal relationships with case managers, social workers, physicians, and other referral sources by phone interaction.
Completes and manages all paperwork or supportive documentation required for performing effective billing and forwards to billing department.
Provide periodic reports and summarize trends.
Discover and explore new referral sources and admissions channels.

Requirements

Bachelor's degree
3-5 years experience in a mental health setting. 1 year of prior experience as an Intake Coordinator

If you are a motivated individual with excellent administrative skills and a passion for providing exceptional support in a mental health environment, we encourage you to apply for the position of Administrative Coordinator. We offer competitive compensation, benefits, and opportunities for professional growth!

Note: Please do not include any contact information such as email or phone number in the job description.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Rotating weekends

Ability to Relocate:

Brighton, MA 02135: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Patient Services Representative jobs in Cambridge, MA

Child Mental Health Intake Specialist

Medical Assistant (Patient Access Representative II)

Referral Coordinator

Dental Receptionist

LPN Care Coordinator

Patient Representative

Sr IT EPIC Analyst/Access & Scheduling

Information & Referral Specialist

Patient Care Coordinator

Intensive Care Coordinator

Patient Service Representative (PSR)- Remote

Patient Services Specialist

Treatment Coordinator of Services

Unit Secretary

Scheduling Coordinator

Patient Service Representative I - Remote near Watertown, MA

Patient Representative / Medical Receptionist

Call Center Representative

Patient Experience Representative (hybrid)

Administrative Support

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