Job Overview:
We are seeking a Call Center Representative to join our leading printing company. The successful candidate will be responsible for providing exceptional customer service, handling incoming calls, and addressing inquiries related to our printing products and services.
Responsibilities:
- Answer inbound customer calls promptly and courteously.
- Assist customers with product inquiries, order placements, and tracking information.
- Provide detailed information about our printing services, including custom printing options, pricing, and delivery times.
- Follow up with customers on order status and ensure their satisfaction.
- Collaborate with other departments, such as production and shipping, to ensure customer needs are met.
Qualifications:
- High school diploma or equivalent.
- Ability to multitask and manage time effectively.
- Strong problem-solving abilities and attention to detail.
- Excellent verbal and written communication skills.
- Friendly, patient, and professional demeanor.
Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you meet the requirements and are looking to excel in a dynamic call center role, we encourage you to apply.
Job Types: Full-time, Part-time
Pay: $22.25 - $25.45 per hour
Expected hours: 20 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
Work Location: Remote