20 Best Patient Services Representative jobs in Boston, MA (Hiring Now!)

Child Mental Health Intake Specialist
Franciscan Children's Hospital —Brighton, MA
Responds promptly to referral phone calls and emails, and gather appropriate information required for admission. Provide periodic reports and summarize trends.
From $20 an hour
Quick Apply
Patient Access Representative II
Cambridge Health Alliance —Cambridge, MA
Participates in proactive population management of chronic diseases by generating MyCHArt messages, sending templated letters, and calling patients by telephone…
Estimated: $39.5K - $50.1K a year
Medical Assistant (Patient Access Representative II)
Cambridge Health Alliance —Cambridge, MA
Participates in proactive population management of chronic diseases by generating MyCHArt messages, sending templated letters, and calling patients by telephone…
Estimated: $41.7K - $52.8K a year
Referral Coordinator
SkinCare Physicians —Chestnut Hill, MA
Manage incoming calls and serve as a resource for patients. At SkinCare Physicians we believe that it is through the efforts of our employees that we have…
From $22 an hour
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Medical Call Center Representative - Multiple Open shifts!
Hire Partnership, LLC —Boston, MA
Taking messages for medical practices when they are not able to answer their phone lines. Basic technical skills (typing 40 wpm+ and ability to information data…
$18 - $21 an hour
Quick Apply
1d
Treatment Coordinator of Services
Communities For People, Inc —Boston, MA
Must have valid driver’s license and transportation. Bachelor’s degree in Social Work or related field. Attend meetings as assigned, which may include traveling…
$45,000 - $47,500 a year
Quick Apply
Dental Receptionist
Family and Laser Dentistry —Bedford, MA
Ideal candidate- Dental office billing - Dental treatment coordinator - Dental patient coordinator - Dental office insurance coordinator - Dental administrator …
$21.76 - $26.20 an hour
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Clinical Care Coordinator
Manet Community Health Center —Quincy, MA
Must have data entry experience; He/she will also reach out to those patients recently discharged from hospital and emergency room, and who regularly visit the…
$23 - $28 an hour
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5h
Fares Call Center Representative
FOURANS LLC —Boston, MA
Provides information and assistance to customers via telephone, email, letter, chat, text, and web-based forms. Job Types: Full-time, Contract, Temporary.
$28.95 an hour
Quick Apply
1h
Care Coordinator - Co-Occurring Enhanced Services - New Day
Bay Cove Human Services —Cambridge, MA
Prior knowledge of the field of substance abuse. Job Summary: The Care Coordinator is responsible for assisting residents to obtain needed services by providing…
Estimated: $44.2K - $55.9K a year
Quick Apply
Patient Services Specialist
Ellie Fund —Needham Heights, MA
Review patient applications and determine services and grant amounts according to each program’s guidelines (curative vs. metastatic).
$55,000 - $60,000 a year
Quick Apply
7h
Patient Access Liaison (Tuesday through Saturday 9:30am to 6:00pm)
Boston Children's Hospital —Boston, MA
Receive routine complaints and issues during telephone calls. Interact with patients and families via telephone to provide information in response to inquiries.
19h
Front Desk Receptionist
Abacus Service Corporation —Boston, MA
The ideal candidate will be organized, possess excellent customer service skills, and have experience in clerical duties, order entry, and medical office…
$23.00 - $26.78 an hour
Quick Apply
3h
Sr IT EPIC Analyst/Access & Scheduling
Boston Children's Hospital —Boston, MA
Manages the implementation of supported core application changes with third party, Epic-eligible vendors and/or internal proprietary applications to ensure…
Front Desk Administrator - High End Medical Spa
Dream Spa Medical —Brookline, MA
Illustrate the benefits and advantages of Dream Spa Medical services to patients to develop customer loyalty. Assist patients with financial information to help…
From $25 an hour
Quick Apply
2h
Administrative Support
Neuro Behavioral Center —Walpole, MA
Check-in and check-out patients, collect payments, answer phones, and perform designated administrative duties. Accurately record and deliver messages.
From $18 an hour
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Patient Services Coord. II
Massachusetts General Hospital(MGH) —Boston, MA
Triages and manages complex telephone calls, utilizing courteous customer service skills. The New Patient Coordinator, under general supervision of the…
Estimated: $46.1K - $58.3K a year
1d
Scheduling Coordinator
Best Home Care —Wakefield, MA
Summary: *Responsible for answering phones, coordination of care, responding to requests for contract and private intakes, scheduling of field staff, and…
$20 - $25 an hour
Quick Apply
Per Diem Patient Experience Representative: 5:30am start time
Boston Children's Hospital —Boston, MA
Answer, screen, and route telephone calls. Record and forward messages and triage calls for urgent information or services. Patient Flow Coordination a.
Unit Secretary
Marillac Residence —Wellesley, MA
The main responsibilities include providing administrative and clerical support to the nursing team. This includes such things as coordinating inside and…
From $18 an hour
Quick Apply
7d

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Child Mental Health Intake Specialist

Franciscan Children's Hospital Brighton, MA

Quick Apply

Job Details

Full-time From $20 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Intake
Administrative experience
Bachelor's degree
1 year

Full Job Description

The McLean Franciscan Child and Adolescent Mental Health Program is seeking an experienced Intake Specialist to join our team! The Intake Specialist is responsible for performing the evaluation and admission process in conjunction with the Clinical Director or designee. The individual will accurately assess each referral for the appropriateness of the CBAT unit services. The Intake Specialist will help facilitate the admissions process to ensure that each step is performed accurately and in a timely manner. Proper customer service will be given to all individuals to ensure a comfortable experience during the admission process.

Key Responsibilities

Supports the hospital’s admissions activities and processes; assisting with implementing and maintaining revenue-generating strategies; supporting and implementing admissions best-practices; promoting the hospital; maintaining a satisfied referral base.
Responds promptly to referral phone calls and emails, and gather appropriate information required for admission.
Interviews referring professional to obtain clinical and demographic data and occasionally gathers information from family members. Information gathered must be comprehensive, accurate, and support the need for admission.
Interacts with patients, family member or referring professional in a courteous and professional manner.
With medically or psychiatrically complicated cases, reviews referral with Program Manager and/or psychiatrist in a timely and professional manner.
Coordinates incoming admissions with multiple collaterals and staff including referral source, family members, insurance companies, case managers, nursing staff, and general hospital admissions staff.
Assigns resident to appropriate unit based on census and clinical presentation
Communicates all resident information related to a potential admission to clinical and floor staff in an effective and timely manner.
Obtains census (admissions, anticipated discharges) on each unit at least three times during each twenty-four hour period and as indicated.
Develops and maintains personal relationships with case managers, social workers, physicians, and other referral sources by phone interaction.
Completes and manages all paperwork or supportive documentation required for performing effective billing and forwards to billing department.
Provide periodic reports and summarize trends.
Discover and explore new referral sources and admissions channels.

Requirements

Bachelor's degree
3-5 years experience in a mental health setting. 1 year of prior experience as an Intake Coordinator

If you are a motivated individual with excellent administrative skills and a passion for providing exceptional support in a mental health environment, we encourage you to apply for the position of Administrative Coordinator. We offer competitive compensation, benefits, and opportunities for professional growth!

Note: Please do not include any contact information such as email or phone number in the job description.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Rotating weekends

Ability to Relocate:

Brighton, MA 02135: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Patient Services Representative jobs in Boston, MA

Child Mental Health Intake Specialist

Patient Access Representative II

Medical Assistant (Patient Access Representative II)

Referral Coordinator

Medical Call Center Representative - Multiple Open shifts!

Treatment Coordinator of Services

Dental Receptionist

Clinical Care Coordinator

Fares Call Center Representative

Care Coordinator - Co-Occurring Enhanced Services - New Day

Patient Services Specialist

Patient Access Liaison (Tuesday through Saturday 9:30am to 6:00pm)

Front Desk Receptionist

Sr IT EPIC Analyst/Access & Scheduling

Front Desk Administrator - High End Medical Spa

Administrative Support

Patient Services Coord. II

Scheduling Coordinator

Per Diem Patient Experience Representative: 5:30am start time

Unit Secretary

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