20 Best jobs in Florida (Hiring Now!)

Customer Service Representative/Soft Collections (Remote)
RUI —Saint Petersburg, FL
Educate customers on their billing cycles and answer basic billing questions. If the customer does not have the ability to make a payment, and is not eligible…
$15 - $17 an hour
Quick Apply
Mortgage Operations Manager
HomeXpress Mortgage Corp —Tampa, FL
Ensures the performance of all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the…
$110,000 - $120,000 a year
Quick Apply
Electrical Apprentice Training Program
Mister Sparky Electric —Gainesville, FL
The Electrical Apprentice training program typically costs thousands of dollars through your local technical school but we provide you this training at no cost…
$15 - $17 an hour
Quick Apply
1d
Leasing Consultant
The Dolben Company —Naples, FL
This individual works in conjunction with the rest of the office by responding to telephone inquiries, interviewing prospective residents, conducting site tours…
Estimated: $40.7K - $51.5K a year
Quick Apply
Team Member Part-Time
ABC Fine Wine & Spirits —Destin, FL
Operate a Point-of-Sale terminal to process guest transactions, with accurate cash handling, other tender acceptance, and applying coupons or discounts.
Estimated: $30K - $33.1K a year
Remote Call Center Customer Service Representative
Conduent State Healthcare, LLC —Florida
Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles. Act as initial point of contact for inquiries from…
$16 an hour
12d
Construction Laborer
LANDSCAPE CONSTRUCTION —Boynton Beach, FL
Controlling vehicular traffic moving through construction projects by placing traffic control signs and markers or barricades according to plans, directing…
$20 - $30 an hour
Quick Apply
Administrative Assistant (03)
Confidential —Boca Raton, FL
Excellent organizational skills with good follow up required. Must have good computer skills including Word/Excel.
Estimated: $32.8K - $41.5K a year
Quick Apply
Volunteer Manager
St. Matthew's House —Naples, FL
Valid FL driver’s license and reliable transportation. *Collaborate Across Departments: *Identify volunteer needs and opportunities, ensuring strong volunteer…
$55,000 - $70,000 a year
Warehouse Associate
Uline —Fort Myers, FL
Best-in-class, clean, modern air-conditioned warehouse facilities. Load trailers with packages for distribution to customers or other Uline locations.
$63,000 - $80,000 a year
16h
Natural Gas Scheduler
Spotlight Energy, LLC —Orlando, FL
Bachelor's degree in Business, Operations Management, Logistics, or similarly related field. Ability to use basic software tools, such as Microsoft Excel.
$70,000 - $100,000 a year
Quick Apply
Customer Service Representative
Harmony Health LLC —Saint Petersburg, FL
*Documentation:* Maintain accurate records of client interactions and transactions. The opportunity to make a positive impact by helping clients manage their…
$65,000 - $72,000 a year
Quick Apply
Leasing Associate
Mrm Residential Management Llc —Bradenton, FL
Previous experience in leasing, property management, or a related field is preferred but not required. Finding, discovering, and developing outreach programs…
$17 - $19 an hour
Quick Apply
9d
Window Cleaner
Mike's Window Cleaning —West Palm Beach, FL
We are seeking a professional and reliable Window Cleaner to train with our existing contractors or plan to manage their own team.
$100 - $1,000 a day
Quick Apply
1d
Front Desk Associate
Aston Martin Residences —Miami, FL
The Front Desk Attendant is responsible for assisting Management in enforcing the Rules and Regulations of the condominium, whether by directly addressing the…
$22 - $25 an hour
Quick Apply
MCA ClOSER
Qualifier LLC —Boca Raton, FL
Fair Housing regulations: 1 year (Preferred). Customer service: 1 year (Preferred).
$250,000 - $750,000 a year
Quick Apply
Call Center Agent-REMOTE
FA Solutions LLC —Saint Petersburg, FL
Ability to follow the expectation of treating fellow employees, students and the institution’s guests with professionalism.
$15 - $16 an hour
Quick Apply
Remote Dental Insurance Verification Specialist
Dental eSolutions —Florida
We are seeking an experienced Insurance Verification Specialist to join our team. The ideal candidate will have a strong background in dental insurance…
$15 an hour
Quick Apply
Independent Contractor for Residential Services
Triko —Miami, FL
_In Triko, there's no previous experience or formal education required and no need for expensive subscription fees to join our community_— bid on verified…
$20 - $200 an hour
Quick Apply
Package Delivery Driver Associate
Last Mile DSP LLC —Miami, FL
Must be comfortable driving and working in varying weather conditions. Skilled in route driving and load/unload procedures. We offer full time opportunities.
$19 an hour
Quick Apply

I want to receive the latest job alert for jobs in Florida

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Representative/Soft Collections (Remote)

RUI - Saint Petersburg, FL

Quick Apply

Job Details

Full-time $15 - $17 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Work from home
Vision insurance
Opportunities for advancement

Qualifications

Management
Customer service
Windows
Microsoft Office
High school diploma or GED
Conflict management
Typing
Communication skills
Negotiation

Full Job Description

POSITION OVERVIEW

Looking to work for a fast-growing, customer-service oriented company? RUI is looking for work at home customer service representatives, or “brand ambassadors.” In this role, you will handle inbound and outbound customer inquiries and assist customers with various billing/service issues.

The full-time positions offer competitive base pay ($15 HR to $17 HR depending on experience), plus benefits and variable bonus/contest incentives.

Every day, our goal is to provide great customer service, exceeding expectations, and to do that, we need the very best people to join us.

What does a Work at Home Brand Ambassador do?

This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure the best possible customer experience. In addition to bringing a customer-first attitude, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.

In this role you are going to be on an inbound/outbound dialer, assisting customers who are delinquent in their cable and internet services. The customers are either calling, or being called, because they have a service interruption, or have received notice that they will have an interruption soon. They have the option to make a payment or set up a payment arrangement to keep their services on. It is our goal to keep the customer connected and work with them on a payment option to do so.

If the customer does not have the ability to make a payment, and is not eligible for a payment arrangement, you will be responsible for utilizing emotional intelligence to deliver the information, potentially deescalating the customer, or providing the customer with alternative methods to complete their payment.

Our Brand Ambassadors are responsible for the following tasks:

Listen to customers, understand their needs, and resolve customer issues
Utilize systems and technology to complete account management tasks
Soft collections for cable, internet, and phone services
Educate customers on their billing cycles and answer basic billing questions
Explain and position the products and processes with customers
Appropriately escalate customer dissatisfaction with managerial team
Ensure first call resolution through problems solving and effective call handling

Are you a good fit?

RUI provides all new employees with an industry-leading training program, so all positive, energetic, self-motivated, and confident applicants are encouraged to apply, regardless of experience.

Qualifications:

Must be 18 years of age or older
High school diploma or equivalent
One year of customer service experience preferred
Excellent organizational, written, and oral communication skills
The ability to type swiftly and accurately
Basic knowledge of Microsoft Office Suite and the Windows operating system
Highly reliable with the ability to maintain regular attendance and punctuality
The ability to evaluate, troubleshoot, and follow-up on customer issues
Strong conflict resolution, problem solving and negotiation skills
Empathetic, responsive and patient
Ability to multi-task, stay focused and self-manage
Team-oriented and customer-focused
The ability to thrive in a fast-paced environment in which change, and ambiguity are prevalent
Excellent interpersonal skills and the ability to build relationships with your team and customers

Conditions to apply:

Must be authorized to work in the United States
Must be willing to submit background check. Start dates are contingent on completed results
Must be willing to submit to drug screening.

Compensation Details:
We firmly believe that you only get out what you put in. That said, we make sure that our compensation and total returns are extremely competitive. Standard starting compensation varies by experience. Regular reviews and raises are awarded based on tenure and performance. Our base pay ranges based on experience.

Benefits:

Medical, Dental, and Vision Coverage Options
401(k)
Paid Time-Off
Regular Raises
Daily, Weekly and Monthly Incentives/Bonuses
Work-at-Home Opportunity
Advancement Opportunity
Exciting Work Environment
Cash and Prize Contests

Scheduling Requirements:

We offer flexible 8-hour shifts. Qualified candidates will work five days a week - one day on the weekend, and one day off during the week. If you need to arrange a different full-time shift, please consult our human resources team about the creative scheduling options that are available. Whether you are a busy parent, student, or just want control of your work-life balance, flexible, customized scheduling is one of the perks of working at our organization.

Work from home requirements

Quiet workspace free of background noise and distractions
Private area acceptable for webcam use
Internet Connection
Download Speed 30 Mbps (minimum)
Make sure to test your speed at speedtest.net
Cell phone
We will provide laptop

About RUI

RUI is an Equal Opportunity Employer (EOE) and takes great pride in building a diverse work environment. Qualified applicants are considered for employment without regard to age, race, religion, gender, national origin, sexual orientation, disability or veteran status.

For over three decades, RUI has empowered teams just like yours by delivering strategy and technology through outsourced omnichannel customer experience management and demand generation.

We are expert brand ambassadors and customer experience managers bringing deep experience across a wide range of industries to your operations. We combine the best in technology, processes, and talent to help you engage with your customers at every touchpoint within the customer journey.

We're proud to have engagement and growth strategies designed to enhance the customer experience and promote brand loyalty.

Please do not hesitate to reach out with any questions you may have.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work setting:

Remote

Education:

High school or equivalent (Preferred)

Experience:

Call Center: 5 years (Preferred)

Location:

Saint Petersburg, FL (Required)

Work Location: Remote

Quick Apply

jobs in Florida

Customer Service Representative/Soft Collections (Remote)

Mortgage Operations Manager

Electrical Apprentice Training Program

Leasing Consultant

Team Member Part-Time

Remote Call Center Customer Service Representative

Construction Laborer

Administrative Assistant (03)

Volunteer Manager

Warehouse Associate

Natural Gas Scheduler

Customer Service Representative

Leasing Associate

Window Cleaner

Front Desk Associate

MCA ClOSER

Call Center Agent-REMOTE

Remote Dental Insurance Verification Specialist

Independent Contractor for Residential Services

Package Delivery Driver Associate

Job Seeker Tools

Employer Tools

Browse

Stay Connected