20 Best Patient Representative jobs (Hiring Now!)

Bilingual Float Patient Service Representative
Carolina Health Centers, Inc. —Greenwood, SC
Answers the telephone with the standard greeting and a smile in a timely manner. This position provides daily support for the practice site including telephone…
From $16.42 an hour
Quick Apply
Patient Service Representative
Key-whitman Eye Center —Dallas, TX
The Patient Service Representative handles inbound and outbound calls in a timely and effective manner. Counsels patients and answers questions related to…
Estimated: $29.9K - $37.9K a year
Quick Apply
Biller / Collector
Cibola General Hospital —Grants, NM
One to three years data entry and billing and claims experience in healthcare setting or billing externship. Hybrid work **status (**meaning a minimum of 3 days…
Estimated: $34.1K - $43.1K a year
Quick Apply
Patient Access Representative - Registration
Cibola General Hospital —Grants, NM
Check in inpatient and outpatient patients for the scheduled or emergent visits, verify and obtain demographics, insurance information, obtain orders, call for…
Estimated: $31.7K - $40.2K a year
Quick Apply
13d
Customer Service Representative - Nantucket
Hingham Institution for Savings —Nantucket, MA
Manage incoming calls from customers regarding account status - handle complaints, provide appropriate solutions and alternatives, and follow up to ensure…
Estimated: $40.9K - $51.7K a year
4d
Customer Support Representative
TherapyNotes.com —Horsham, PA
Technical and Business Software Training - Train customers on how to properly navigate and use the TherapyNotes software, educate customers about core software…
$50,000 a year
Quick Apply
Patient Account Representative
Palouse Medical —Pullman, WA
Handles all incoming calls to the billing office. Meets with or takes patient phone calls regarding complaints and billing errors and corrects such errors by…
$18.18 - $32.73 an hour
Quick Apply
11d
Patient Access Manager
Nephrology Associates of Northern Illinois and Indiana (NANI) —Oak Brook, IL
Bachelor's degree in healthcare administration, business administration, or related field; master's degree is a plus.
Estimated: $63.3K - $80.1K a year
Quick Apply
4d
Patient Access Specialist - Kearney - Full Time
Children's Nebraska —Kearney, NE
Maintains the daily physician appointment templates at the direction and approval of the office manager and lead receptionist. Checks patients in and out.
Estimated: $36.7K - $46.5K a year
Patient Representative
Excelsia Injury Care —Virginia
Keeping reception area and patient rooms tidy. Basic telephone and computer skills. Previous computer skills to include data entry, Word, Outlook, etc.
Estimated: $32K - $40.6K a year
Quick Apply
2d
Patient Service Representative
Putnam County Hospital —United States
Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring…
$14.05 - $21.08 an hour
Quick Apply
2d
Experienced Medical Scribe
McKinley Orthopedic & Sports Medicine —Fairbanks, AK
Dictation/faxing/phone calls and clerical tasks. You may be asked to research contact information for referring physicians, coordinate referrals, prepare…
From $18 an hour
Quick Apply
Patient Representative
Tulane University —Alexandria, LA
The Patient Representative serves as clinic receptionist, registration and discharge clerk, as well as patient liaison. High School Diploma or equivalent.
Estimated: $133K - $168K a year
4d
Patient Service Representative (Bilingual abilities are a plus)
Rural Medical Services, Inc. —Newport, TN
Serve as receptionist in accordance with written appointment and patient record policies. Answer telephone, accurately take messages, and schedule appointments.
From $14 an hour
Quick Apply
Patient Access Representative, FT
Los Alamos Medical Center —Los Alamos, NM
Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions.
Estimated: $31.4K - $39.7K a year
Patient Service Representative - Trellis Health
MaineHealth —Portland, ME
Answering Telephones: Managing incoming calls is crucial for effective communication within the healthcare facility. Schedule: Full Time, Day Shift, 40.
Estimated: $34.3K - $43.5K a year
Accounts Receivable Representative I
Northwest Respiratory & Medical —Moscow, ID
Make patient calls regarding payments, current and past due. Assist with patients in the store and with answering phone when needed.
From $17 an hour
Quick Apply
Patient Access Representative
Beaufort Memorial Hospital —Okatie, SC
Also responsible for responding expeditiously to patient inquires, greeting and initiating the registration process upon patients arrival to BMH and directing…
Estimated: $33.6K - $42.6K a year
1d
Patient Service Representative
Oahu Medical Group —Honolulu, HI
The duties of a Patient Service Representative include providing support to our employees/physicians, assisting with answering phones, prepping medical charts,…
$18 - $20 an hour
Quick Apply
Call Center Representative
Mendocino Coast Clinics —Fort Bragg, CA
Receives all incoming appointment related calls for primary care and other depts. as the need arises. Also communicates with the hospital for ER follow up…
From $17 an hour
Quick Apply

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Bilingual Float Patient Service Representative

Carolina Health Centers, Inc. - Greenwood, SC

Quick Apply

Job Details

Full-time From $16.42 an hour

Qualifications

Microsoft Powerpoint
Bilingual
Microsoft Word
Spanish
Microsoft Excel
Microsoft Outlook
Customer service
Laboratory experience
High school diploma or GED
Organizational skills
Computer skills
Medical terminology
Communication skills

Full Job Description

Description:

This is a full time position that requires working in the following counties: Greenwood, Saluda, Abbeville, McCormick, Edgefield, Newberry, and Laurens.

Bilingual in Spanish is required.

Description

The Patient Service Representative (PSR) represents Carolina Health Centers and the assigned practice site in a professional manner and serves as the first point of contact for patients, visitors and callers. This position provides daily support for the practice site including telephone coverage, appointment scheduling, check-in and check-out of patients (ensuring demographic and insurance information, as well as payment information is accurate and complete in the practice management system), patient referrals, and general patient communication.

Additional Details:

Qualifications

High school diploma or equivalent

Work Experience and Skills

Bilingual in Spanish is required
Knowledgeable of medical terminology preferred
Excellent verbal and written communication skills
Current computer skills
Ability to establish and promote positive interpersonal relationships
Excellent organization skills
Cultural awareness and appreciation for differences
Ability to demonstrate excellent customer service and strong cultural competency
Ability to adhere to strict confidentiality guidelines
Good interpersonal, organizational, and computer skills required
Teamwork oriented
Able to take and follow through with delegated tasks sand accountability
Resourcefulness in problem solving
Beginner to intermediate proficiency in Microsoft applications: Excel, Outlook, PowerPoint, Word

Requirements:

Duties and Responsibilities

Customer Service:

Answers the telephone with the standard greeting and a smile in a timely manner
Treat Every Patient with Care and Courtesy
Maintain a well-kept lobby and work space
Understand, abide by, and be able to explain HIPAA to patients as needed
Respond in a positive manner to questions, inquiries, and requests making every attempt to accommodate the patient’s needs and expectations
Ensure patients understand the services we provide and the benefits of choosing us as their medical home

Check In:

Acknowledge Patients in the PM system Upon Arrival
Arrive Patients in EHR and enter location (Waiting Room)
Verify Demographics (mailing address, telephone number, responsible party)
Input Insurance or Sliding Fee information
Collect Co-Pays & Post & Balance Payments
Update Patient paperwork annually (HIPAA, Registration, RX consent)
Run Medicaid to verify eligibility daily

Check-Out:

Print Patient Clinical Summary
Schedule any Follow-up Visits
Check patients out in the PM system and EHR upon departure

Other Procedures:

Count Cash Box and log in the amount in the box at the beginning and end of each shift
Run an Acknowledged Patient Report, match encounters against the report & document any missing encounters
Conduct Appointment Phone Call Reminders
Build New Patient Accounts
Scan & appropriately file Patient Documents
Navigate through EMR System to print records, identify meds, referrals, lab results, etc.
Knowledge of inner office forms (Incident reports, RX Log, Transfer of Patient Care Log, Supply Order, etc.)
Identify and manage tasks in the EMR platform
Distribute & Sort Mail & Courier Items
Distribute medications delivered through the courier to patients & collect payment on those medications
Sign out prescriptions for controlled substances to patients
Responds to tasks from the patient portal as required in a timely manner
Capable of using the office phone correctly (Hold, Transfer, Voicemail, Directories)
Operate Copier for Office Copies, Fax, and Scanning
Capable of operating the Credit Card Equipment
Operate the Postage Machine

Salary:

Starting at $16.42/hour

All employees of Carolina Health Centers, Inc. are expected to perform the duties of their job and behave in a manner consistent with the Corporate Philosophy which supports the values of: honestly, integrity, openness, the pursuit of individual and collective excellence, and unwavering mutual respect and appreciation.

Quick Apply

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