20 Best Patient Representative jobs (Hiring Now!)

Home Infusion Intake Coordinator
Ascension at Home Together with Compassus —Oak Creek, WI
Assists with implementing operational processes to assure admission operational efficiency as well as timely entry of patient information.
$19.80 - $29.02 an hour
7h
Patient Access Representative
Women's Care —Jacksonville, FL
Respond to non-medical patient emails and phone calls. With customer service being at the forefront of this role, the Patient Access Representative collects…
Estimated: $30K - $37.6K a year
Quick Apply
5d
Patient Access Services Representative
Grand Itasca —Grand Rapids, MN
Associate degree in business related field is preferred. Ability to collect co-payments and present fiscal information. Collect co-pays at time of service.
$17.63 - $23.88 an hour
Quick Apply
Patient Support Representative
Resource Corporation of America —Pawhuska, OK
Able to follow all HIPAA, state and federal guidelines. Due to the CMS mandate, the hospital requires all employees, vendors, contractors, etc.
$14 - $16 an hour
Quick Apply
5d
Patient Intake Assistant (Spanish Fluent)
Behavior Change Institute, LLC —Remote
Assist with the management of incoming calls and messages received through call answering service. Assist with telephone intake calls with prospective new…
$18 - $20 an hour
Quick Apply
3h
Patient Service Representative
Sapphire Community Health, Inc —Hamilton, MT
This Job Exists To: * Greet patients and visitors in person or on the telephone; answers or refers inquiries, inputs data; optimizes patient satisfaction,…
$17.85 an hour
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6d
Patient Services Representative
PRISM Vision Group —Pennington, NJ
The position is responsible for providing the full scope of a) inbound and outbound access patient interactions & functions whether by telephone, internet or…
Estimated: $35.3K - $44.7K a year
Quick Apply
Medical Call Center Representative
Vitreous-Retina-Macula Consultants of New York PC —Remote
1 year experience in clerical field, preferably medical. Understanding of when to escalate calls to physicians/practice manager/nurse.
$17 - $20 an hour
Quick Apply
3h
Patient Care Coordinator - South Denver OBGYN
OnPoint Medical Group —Littleton, CO
This position is responsible to greet patients, answer phone calls timely, activate patient files, and move patients through a pre-determined protocol to ensure…
$19 - $23 an hour
Quick Apply
14d
Medical Customer Support Representative (part-time)
Mira —Remote
Demonstrate a proactive willingness to learn new tools and technologies, including customer service tools with a strong emphasis on efficient issue resolution…
$35 - $40 an hour
Quick Apply
14h
Bilingual Patient Support Representative
Resource Corporation of America —Wichita Falls, TX
Able to follow all HIPAA, state and federal guidelines. Discounts on hotels, vacations, car rentals. Building relationships and providing excellent customer…
$15 - $18 an hour
Quick Apply
Revenue Cycle Management Aging Specialist
Lifeline Connections —Vancouver, WA
Provides outstanding customer service to patients and staff via answering calls and emails to the billing office in a timely, accurate manner, and completing…
$19.25 - $20.25 an hour
Quick Apply
Patient Care Coordinator
KabaFusion —Syracuse, NY
Obtains incoming outsourced agency nursing notes and invoices to match up dates and times, enters Patient Care Management System and forwards to QA Nurse for…
$22.50 - $28.00 an hour
Quick Apply
Patient Care Representative Temp
North American Staffing Group —Anaheim, CA
Provide outstanding customer service to participants and develop and maintain positive working. The Patient Care Representative will work closely with the…
$18 an hour
Quick Apply
9h
Patient Account Representative
Magnet Solutions —Scottsbluff, NE
Manage inbound and outbound phone calls. Patient Account Representatives call patients on behalf of our healthcare clients to answer questions they have related…
From $15 an hour
Quick Apply
9h
Call Center Representative
D'Ambrosio Eye Care —Lancaster, MA
You will be responsible for routing calls, confirming patient demographic and insurance information, making appointments and obtaining referrals.
From $18 an hour
Quick Apply
ER Unit Clerk -Burning Man 2024
Royal Ambulance —Black Rock City, NV
Burning Man medical staff are responsible for their own transportation to and from the event site and for the meals and housing off shift.
$18.50 an hour
Quick Apply
10d
Patient Representative-Part Time
Sun River Health —Southampton, NY
Responsible for telephone and mail contact with patients. Assist with daily reception activities and ensure that all processes needed for patient services are…
$17.25 - $20.00 an hour
Quick Apply
Patient Representative
Teton Eye Clinic (Utah Eye Centers) —Jackson, WY
We are looking for an energetic, detail oriented, customer service driven personality to join our amazing Practice. We are a growing Ophthalmology practice…
From $19 an hour
Quick Apply
4d
Medical Patient Care Practice Representative
Knoxville Family Chiropractic —Knoxville, TN
The candidate must be super on the telephone, have excellent communication skills with everyone spoken to, and love the details that make things excellent.
$18 - $22 an hour
Quick Apply
10h

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Home Infusion Intake Coordinator

Ascension at Home Together with Compassus - Oak Creek, WI

Apply Now

Job Details

Full-time $19.80 - $29.02 an hour 7 hours ago

Qualifications

English
IV infusion
High school diploma or GED
Bachelor's degree
1 year
Associate's degree

Full Job Description

Company:

Ascension at Home Together with Compassus

Position Summary

The Home Infusion Intake Coordinator is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Home Infusion Intake Coordinator coordinates admission/intake activities for new/returning infusion therapy patients. S/he provides patient information to other branch departments to serve the patient and expedite patient billing.

Position Specific Responsibilities

Investigates/validates type and level of insurance coverage to determine eligibility for infusion therapy. Obtains and manages all prior authorizations for ordered therapy.
Initiates admission process for patient referrals by collecting demographic and insurance information for patients. Enters all information into CPR+ software system. Informs team of referral within designated time frame.
Acts as primary contact for new and returning infusion patients.
Maintains positive pace from time of referral onset through start of care.
Documents all findings within CPR+ and discusses with patient/patient representative. Completes and explains required forms to initiate infusion therapy.
Communicates regularly with referral sources to ensure medical necessity is met for prescribed therapy(s).
Documents medical necessity and compiles the required documentation for patients’ record ensuring information is available for any audit purposes.
Supports designated staff in scanning and assigning documents into patient record.
Arranges/coordinates home nursing referrals in collaboration with nursing manager.
Maintains a customer service philosophy to ensure all customer expectations are met or exceeded.
Assists with coordinating daily patient report/rounds. Maintains log of patient rounds/on-call report annually.
Supports nursing with initiating patient education/care coordination documents in absence of in-office nurse.
Participates in QI activities to assure compliance with accrediting bodies. Monitors CPR+ report lists for activity reporting. Assists in preparation of management reporting tools which are monitored across the system.
Assists with implementing operational processes to assure admission operational efficiency as well as timely entry of patient information.
Participates with billing team management of “on-hold” list.
Participates in outreach activities as able.
Serves as a role model/mentor for other staff in area of customer service/intake/insurance benefits.

Education and/or Experience

High school diploma or GED required.
Associate or Bachelor's degree preferred.
One (1) or more years of experience in a healthcare office setting required.

Skills

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications.
Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy.

Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization.

At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Estimated salary range $19.80 - $29.02 / hour. Actual salary will vary by geographic location and experience.

Apply Now

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