20 Best Customer Service Representative jobs in Long Beach, CA (Hiring Now!)

Community Resource Center Representative, Intermediate (Bilingual Vietnamese) - El Monte
Blue Shield of California —Long Beach, CA
Compose routine and non-routine correspondence to answer benefits/provider inquiries in writing. Conduct outreach calls and activities to inform members about…
$20.47 - $28.66 an hour
Customer Service Representative
BrainMD —Costa Mesa, CA
Place outbound follow-up calls to prospective customers. Answer phone calls promptly and in a professional manner. Associate’s or bachelor’s degree preferred.
$18 an hour
Quick Apply
Customer Service - Benefits, stability, growth!
Clear Start Tax Relief —Irvine, CA
Make/receive customer service-type calls and provide an exceptional experience for our clients. You will update and answer clients on their cases daily and…
From $17 an hour
Quick Apply
6d
Full Time Customer Relations Representative - Entry Level
LP Solutions LLC —Downey, CA
Ensure all sales transactions are appropriately processed, and customer information is up to date. Bring a bright and inviting energy to each customer…
$750 - $1,400 a week
Quick Apply
Customer Service Representative
Partners Personnel —Fullerton, CA
Manage large amounts of incoming calls. Provide accurate, valid and complete information by using the right methods/tools. Accurate and swift data entry skills.
$17.50 - $19.00 an hour
Quick Apply
Client Care Representative
ACCESS South Bay —Torrance, CA
Experience in the veterinary or healthcare field required*. Our Client Care Department consists of reception, specialty department coordinators, phone operators…
$19 - $22 an hour
Call Center Representative
Popa Federal Credit Union —Cerritos, CA
Must have a valid driver’s license and own reliable mode of transportation. Perform member transactions which include but are not limited to: posting deposits…
$20.16 - $30.23 an hour
Quick Apply
Customer Service Representative
Hall's Culligan Water —Santa Ana, CA
The right person will have routing/dispatching experience, the ability to answer multi-line phones, be successful in handling customer issues, and experience…
$18 - $20 an hour
Quick Apply
Senior Resolution Officer- Weekends (Wed-Sun)
Tax Relief Advocates —Irvine, CA
Qualified inbound calls seeking our services. Cash bonuses, Sick, PTO, paid holidays, and matching 401k. Superior multi-tasking and time management skills.
$60,000 - $350,000 a year
Quick Apply
Customer Service Representative
National Seating & Mobility —Anaheim, CA
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed…
$20 an hour
Quick Apply
Customer Service Representative (CSR)
MS International, Inc. —Orange, CA
Handle inbound sales calls and initiate outbound sales calls as necessary. Process sales transactions and handle payments accurately and efficiently.
$20 - $23 an hour
Customer Service Agent
Smart Inc. / SmartWax / Chemical Guys —Torrance, CA
Able to respond to most customer inquiries, questions, and complaints, as well as troubleshoot issues with products or services (calls and emails) with little…
From $19 an hour
Quick Apply
Licensed Customer Service Representative
Confidential —Orange, CA
Must have valid state-issued Insurance license; Ability to develop and maintain effective, professional relationships with co-workers, carriers, vendors and…
$25 - $35 an hour
Quick Apply
Customer Service Associate
TruAbutment Inc. —Irvine, CA
Follow up on incoming calls and messages in a timely manner. Hands-on experience with multiple sales techniques (including cold calls) and achieving sales…
$35,000 - $45,000 a year
Quick Apply
Customer Service Representative
Power Premier —Orange, CA
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
$17 - $20 an hour
Quick Apply
Junior Customer Support Assistant
Sage Recruiting Co —Anaheim, CA
Communicating with customers through text and phone calls to solve inquiries and enhance their experience. As an assistant in our administration team, play a…
$20 an hour
Quick Apply
2d
CUSTOMER SUCCESS + EVENTS COORDINATOR
Casablanca Bridal Inc —Anaheim, CA
Collaborate with Marketing on various tools and strategies to help increase special orders and support Retailers such as developing a Merchandise Menu and Store…
From $45,000 a year
Quick Apply
Entry Level Customer Service Associate (Wholesale)
7Diamonds —Tustin, CA
Exceptional Customer Support: Provide world-class customer service through various channels, including phone, email, and chat.
Estimated: $38.6K - $48.9K a year
Quick Apply
Customer Service Representative
AccompliCenter —Lakewood, CA
Retail customer service: 1 year (required). Customer service: 1 year (Required). A high school diploma (Required). Job Type: full-time (see hours above).
$19.53 - $21.85 an hour
Quick Apply
7d
Customer Service Representative
PropertyRate, LLC —Orange, CA
Initiating outbound calls to service providers to secure status updates on current orders and update clients or their borrowers on order progress;
$17.25 - $20.00 an hour
Quick Apply
12d

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Community Resource Center Representative, Intermediate (Bilingual Vietnamese) - El Monte

Blue Shield of California - Long Beach, CA

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Job Details

Full-time $20.47 - $28.66 an hour

Benefits

Health insurance
Work from home

Qualifications

Bilingual
Customer service
3 years
Vietnamese

Full Job Description

JOB DESCRIPTION
Your Role

* This position is located in our El Monte Community Resource Center Location & require employee to work 5 days per week in the El Monte Community Resource Center *

The Community Resource Center (CRC) team is responsible for managing the Blue Shield Promise Health Plan Information Resource Center (IRC) and jointly operating CRCs throughout Los Angeles County with L.A. Care. The IRC and CRCs connect members from both Blue Shield Promise and L.A. Care health plans, and the Los Angeles community, to classes and personalized services that foster community connections, address social needs, and keep people active, healthy, and informed. The Blue Shield Promise CRC Representative provides in-person support to Blue Shield Promise members and consumers who visit a CRC. That support includes, but is not limited to, health plan member services, explanation of benefits, linkage to enrollment assistance, and referral to social services and care planning. In addition, the CRC Representative assists with engaging members on select quality events and participating in CRC-sponsored activities.

Your Work

In this role, you will:

Resolve issues and inquiries concerning members eligibility, benefits, provider information, clinical, pharmacy and other health or social service needs
Compose routine and non-routine correspondence to answer benefits/provider inquiries in writing
Coordinate membership changes such as member’s primary care physician. May participate in quality and efficiency workgroups to continuously improve quality member/customer satisfaction
Analyze available programs, determine program eligibility, and connect member to appropriate BSC vendors, Health Advocates, Social Workers, Pharmacy Techs, and Pharmacists
Conduct outreach calls and activities to inform members about the Community Resource Centers, how to access health plan benefits, and assist with scheduling appointments
Coordinates membership changes such as member’s primary care physician
Verify the member is included in or targeted for any outreach or care gap programs and connect members to programs or services when appropriate
Assist with organization and hosting of unique quality events and participating in on-site, off-site Community Resource Center activities

QUALIFICATIONS
Your Knowledge and Experience

Requires at least 3 years of professional experience
Requires broad knowledge of operational systems and practices typically gained through extensive experience and/or education
Requires being bilingual in Vietnamese as demonstrated by successful completion of an oral language proficiency test
Requires at least 6 months of experience with Medi-Cal enrollment guidelines, specifically Medi-Cal renewal/redetermination process
Requires customer service background

Pay Range:

The pay range for this role is: $ 20.47 to $ 28.66 for California.

Note:

Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.

* If selected to move forward, a portion of the interview and selection process will include a pre-recorded video interview *

ABOUT THE TEAM
Blue Shield of California’s mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our continued commitment to diversity, equity, and inclusion upholds our values and advances our goal of creating a healthcare system that is worthy of our family and friends while addressing health disparities, promoting social justice, and integrating health equity through our products, business practices, and presence as a corporate citizen.

Blue Shield has received awards and recognition for being a certified Fortune 100 Best Companies to Work, Military Friendly Employer, People Companies that Care, a Leading Disability Employer, and one of California’s top companies in volunteering and giving. Here at Blue Shield, we strive to make a positive change across our industry and communities – join us!

Our Values:

Honest . We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
Human . We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes.
Courageous . We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model:

Blue Shield of California is dedicated to making work-life balance a reality. Whether you prefer to work in an office or from home, we understand flexibility is more important than ever. That’s why Blue Shield is a hybrid company, offering you the opportunity to decide where you can do your best and most meaningful work.

Two ways of working: Hybrid (our default) and office

Hybrid – In a business unit approved office a few times per year to 3 days per week, on average

Office – In a business unit approved office 4+ days a week, on average. If the role you’re applying for is deemed an “Essential Role,” the company has determined that the role can only be performed in a Blue Shield office or in the field and would require your to meet the office worker classification.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Due to the current public health emergency in California, Blue Shield employees are almost all working remotely. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

Apply Now

Customer Service Representative jobs in Long Beach, CA

Community Resource Center Representative, Intermediate (Bilingual Vietnamese) - El Monte

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