20 Best Application Support Engineer jobs (Hiring Now!)

Technical Account Manager - Greenville, NC
IMA LIFE North America —Winterville, NC
Maintain a valid clean driver license and passport without restrictions. Working knowledge of common mechanical and electrical tools and instruments used for…
$80,000 - $95,000 a year
Quick Apply
Sales Engineer
Easy Automation Inc —Welcome, MN
Must have a valid U.S. driver's license. General familiarity with electrical engineering principles and control panel design. Travel is expected to be 10-15%.
$60,000 - $90,000 a year
Quick Apply
Systems Engineer
Hilliard Office Solutions —Midland, TX
Possess valid and clear drivers’ license. Proven network analysis and diagnostic skills, ability to implement quick and effective solutions to network problems…
$70,000 - $75,000 a year
Quick Apply
Sr. Electrical Applications Engineer
Senesco Marine, LLC —North Kingstown, RI
The Electrical Engineering Commissioning Manager is accountable for the preliminary design phase through to final design implementation of all electrical work…
Estimated: $94.8K - $120K a year
Quick Apply
Technical Presales Engineer & Employee Owner WANTED!
TORMACH, INC —Madison, WI
Ability to successfully multi-task as the role requires switching tasks during the day from answering phones, to replying to emails, running a demo part on a…
$60,000 - $70,000 a year
Quick Apply
Systems Engineer - Remote
ZYWAVE INC. —Milwaukee, WI
Bachelor’s degree in information technology or computer science plus at least 2 years of systems design/implementation experience or equivalent combination of…
Estimated: $92K - $117K a year
Quick Apply
5d
Sr Network Engineer
Source One Technology, Inc. —Brookfield, WI
Applicants should have at least 7+ years of high-level network design, implementation and support experience. Flexible scheduling (you set your own schedule).
$100,000 - $150,000 a year
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Senior Server Engineer
KeHE Distributors —Naperville, IL
Leads design, acquisition, implementation and support of cloud and on-premises compute and storage infrastructure. Investigates and troubleshoots system issues.
$71,345.05 - $110,920.91 a year
Quick Apply
Java Middleware Application Support Engineer
AXIANS EI —Brussels, IL
Strong written and interpersonal communication skills, with both technical and non-technical audiences. Provide L1, L2 support and troubleshoot application and…
Estimated: $74.8K - $94.8K a year
Quick Apply
4d
Night Shift Network Operations Engineer
Alyrica Networks —Philomath, OR
Work at a desk for extended periods. Tier III Escalation Requests - Respond to Customer Support escalation requests requiring advanced troubleshooting to solve…
$65,000 - $75,000 a year
Quick Apply
10d
VoIP Engineer
RevenueWell —Remote
Bachelor degree in a relevant field (Computer Science, Information Technology, Telecommunications, etc.) or equivalent work experience.
Estimated: $83.8K - $106K a year
Quick Apply
9d
Application Packager/SCCM Engineer
Ehub Global —Remote
Package the applications using client approved packaging tools. Test the package and configuration as per standards on offline Client SOE builds.
$50 - $53 an hour
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4d
Associate Cloud Software Engineer
Stefanini, Inc —Allen Park, MI
3+ years of experience in application design and development, with a preference for JavaScript, Visual Basic, ColdFusion or similar languages.
$36 - $41 an hour
Quick Apply
2d
Sales Engineer
Revcor, Inc. —Carpentersville, IL
Experience in technical sales or high technical aptitude is a must. This individual will develop and use knowledge and experience in value-based sales…
$65,000 - $75,000 a year
Quick Apply
Technical Sales Engineer
Rice Lake Weighing Syst —Rice Lake, WI
The Technical Sales Engineer performs a variety of inside sales duties including answers incoming telephone sales calls from customers, responding to customer…
Estimated: $63.2K - $80K a year
Quick Apply
IT Helpdesk Engineer
BlueBridge Networks —Cleveland, OH
Answer incoming end-user inquiries via telephone and email and solve problems including email, password reset, printers, networking, Microsoft Office, Office365…
From $20 an hour
Quick Apply
Managed Services Engineer
Svitla Systems —Yorktown Heights, NY
Working to efficiently close tickets with high level of accuracy, this role will perform a wide range of technical computing and information systems support,…
$4,000 - $6,300 a month
Quick Apply
5d
Electrical Engineer II & Technical Support
Spray Enclosure Technologies, Inc. —Rialto, CA
Provide engineering information by answering questions and requests from dealer network and their technical staff. Drawing schematics: 3 years (Required).
$82,850 - $86,000 a year
Quick Apply
Production-Application Support Engineer
Evolver Inc —San Francisco, CA
Responsible for responding to application support escalations which involve troubleshooting technical issues and resolving data/configuration issues.
$130,000 - $160,000 a year
Quick Apply
Freelance Desktop Support Engineer
Sybex Support Services LLC —Manchester, NH
Duties shall include, but not be limited to: *Diagnosing and troubleshooting desktop system,printer and operating problems * Consulting and instructing users on…
$25 - $28 an hour
Quick Apply
3d

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Technical Account Manager - Greenville, NC

IMA LIFE North America - Winterville, NC

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Job Details

Full-time $80,000 - $95,000 a year

Benefits

Profit sharing
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Microsoft Excel
Microsoft Access
Schematics
Customer service
5 years
Engineering
Allergy care
Technical support
Microsoft Office
Driver's License
Programmable logic controllers
Electrical experience
Bachelor's degree
REST
B2B
Computer skills
Manufacturing
Leadership
Communication skills
Mechanical knowledge
Mechanical troubleshooting

Full Job Description

WHY WE STAND OUT AGAINST THE REST

IMA Life offers a truly unparalleled employee experience. Our industry-leading healthcare options, affordable dental and vision plans, and employer-paid life and disability insurance prioritize you and your family's well-being. Confidently invest in your future with our generous 401K plan, featuring competitive employer matching and profit-sharing. Embrace work-life balance with flexible time off, including paid holidays, and a unique buy/sell program allowing you to purchase or sell additional vacation days to suit your needs. We even offer a Profit-Sharing program that is available to employees after their first full year. Choose IMA Life for a rewarding career that stands out from the competition!

PRIMARY POSITION RESPONSIBILITIES:

1. Meet or exceed customer’s expectations.

2. Actively manage all assigned key accounts through consistent and effective communication, problem resolution, timely delivery of goods and services, and all issues effecting customer satisfaction.

3. Build & maintain strong professional relationships with key personnel at key accounts.

4. Schedule/maintain regular quarterly appointments with key accounts.

5. Provide a ‘single source’ point of contact for assigned key accounts.

6. Develop, customize, negotiate, and manage new/existing service maintenance agreements with key accounts.

7. Delegate administrative questions; standard parts requests; part identification inquiries; first level technical issues; intercompany information; service requests and engineering requests to CS administration, CS logistics, field service supervisor, or other departments.

8. Develop & distribute non-standard/custom quotations to key accounts.

9. Actively develop, market, and sell CS products to key accounts.

10. Recognize general customer potential, develop into key accounts.

11. Meet or exceed monthly/annual key account CS sales goals.

12. Responsible for financial performance of assigned key accounts.

13. Act as liaison between customer & IMA to resolve conflicts, negotiate settlements, & maintain customer satisfaction balancing interest of both customer and IMA.

14. Coordinate projects involving both parts and service, involving appropriate CS individuals.

15. Ensure all customer requests for designated key accounts are processed efficiently & effectively and are managed to closure in a timely manner.

16. Maintains a professional image through appearance, communications, and actions consistent with IMA expectations at all times while in a business setting.

17. Act as primary technical interface between Customer Service and Engineering.

18. Perform project related engineering tasks for Customer Service personnel as needed.

19. Update customers on available improvements and replacements for obsolete items.

20. Direct/coordinate/manage technical or support activities of the technicians/engineers while supporting key accounts.

21. Develop/maintain spare parts/PM lists for key accounts.

22. Applies product understanding and process knowledge to the development of improved product and increased performance.

23. Maintain a solid understanding of MS Suite of products including Access, Excel, Word, Project or any other systems used by IMA.

24. Periodically update & hone technical skills & knowledge via formal education, seminars, Traccess, certificate programs and O.J.T.

25. Log, manage and close all open issues concerning technical questions, part failures, warranties, and parts/service requests as related to key accounts.

26. Provide detailed operating & maintenance instructions and other technical information as required to assure customer satisfaction.

27. Initiates, distributes, and maintains clear and concise written documentation concerning departmental and customer related issues.

28. Provides general sales, marketing, and management support to assist in achieving departmental or divisional goals.

29. Perform any other duties or responsibilities as assigned.

30. If required by a customer for facility access or to qualify as a vendor, submit to safety training, background checks and non-invasive drug/alcohol testing.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

1. Bachelor's Degree in engineering, related technical field or 8 years equivalent experience.

2. Five years’ experience in operating principles and procedures of a manufacturing operation, including aspects of engineering, purchasing, materials control, and administration.

3 year’s understanding of industrial plants utilizing control systems with PC and PLC architecture, industrial refrigeration systems, and vacuum systems.
Solid working knowledge of equipment related to the freeze-drying process in pharmaceutical applications.

5. Experience in technical support of equipment installed in sterile/aseptic conditions.

Experience in remote or direct troubleshooting mechanical or electro-mechanical components and equipment including PLCs.
5 years’ experience in CS environment within hi-capital B2B equipment supplier.
Able to work from blueprints, manuals, schematics, or other technical documentation.
Working knowledge of common mechanical and electrical tools and instruments used for maintenance and technical support in the pharmaceutical industry.
Excellent verbal and written communication skills.

11. Experienced as a technical liaison with internal/external customers.

12. Strong customer service orientation & interpersonal skills.

13. Solid computer skills, including all Microsoft applications.

14. Must be able to maintain a flexible work schedule, allowing for occasional travel on short notice to handle urgent customer situations.

15. Ability to travel up to 25% of the time, including occasional international travel.

16. Able to work with minimal supervision, independently and from remote locations.

17. Maintain a valid clean driver license and passport without restrictions.

18. Clean room accessibility without restrictions.

19. Must be able to work efficiently, fully gowned, in tight quarters on top of and underneath equipment.

20. Must have no known allergy to airborne medications.

21. Experience in working within a international multi-cultural environment.

SPECIAL CONSIDERATIONS:

1. Overtime is required and flexibility of workdays and weekends are required.

2. Domestic and International travel will be required, several weeks during the year as the customer / project may require.

Job Type: Full-time

Pay: $80,000.00 - $95,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Ability to Relocate:

Winterville, NC 28590: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Application Support Engineer jobs

Technical Account Manager - Greenville, NC

Sales Engineer

Systems Engineer

Sr. Electrical Applications Engineer

Technical Presales Engineer & Employee Owner WANTED!

Systems Engineer - Remote

Sr Network Engineer

Senior Server Engineer

Java Middleware Application Support Engineer

Night Shift Network Operations Engineer

VoIP Engineer

Application Packager/SCCM Engineer

Associate Cloud Software Engineer

Sales Engineer

Technical Sales Engineer

IT Helpdesk Engineer

Managed Services Engineer

Electrical Engineer II & Technical Support

Production-Application Support Engineer

Freelance Desktop Support Engineer

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