20 Best Patient Services Representative jobs in Los Angeles, CA (Hiring Now!)

Vice President, Patient Access and Digital Services - Los Angeles, CA
Planned Parenthood Los Angeles —Los Angeles, CA
If using a personal vehicle to drive for work purposes, a valid CA driver license and current auto insurance in compliance with the minimum requirements of CA…
$168,593 - $202,312 a year
Dental Receptionist
Washington Dental —Lomita, CA
We are interested in someone who is capable in answering phone calls, scheduling patients, making appointments, hygiene coordination, taking payments, and…
$22 - $25 an hour
Quick Apply
8d
Clinical Nursing Vice President Patient Care Services
Clinical Management Consultants —Los Angeles, CA
Collaborate with physicians, administrators, and interdisciplinary teams to develop and implement patient-centered care models, clinical pathways, and evidence…
$193,541 - $254,850 a year
General Medicine Care Coordinator
Valley Community Healthcare —North Hollywood, CA
Bachelor's degree in nursing, social work, healthcare administration, or a related field. Collaborate with the healthcare team to develop and implement…
$22 - $24 an hour
Quick Apply
Patient Services Specialist - Admitting
Providence —Torrance, CA
The duties of this position include greeting patients, registration of non-scheduled patients, activation of pre-registered patients, collection of identified…
$23.00 - $30.29 an hour
1d
Dental Treatment Coordinator
Confidential —Torrance, CA
Provide excellent customer service by answering patient inquiries and addressing their concerns. Assist with dental administrative support tasks such as filing,…
$27 - $33 an hour
Quick Apply
8d
Patient Services Specialist
Providence —Burbank, CA
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental,…
$23.00 - $30.29 an hour
1d
Intake Coordinator
Substance Abuse and Mental Health Outpatient Treatment —Los Angeles, CA
The intake coordinator will be with the client every step of the way from pre-assessment, biopsychosocial assessment, and discharge planning.
$22 - $25 an hour
Quick Apply
Call Center Representative
Torrance Memorial Physician Network —Torrance, CA
Call Center receptionist for busy Orthopedic practice. Excellence in customer service is a must, as is thorough attention to detail.
$23.00 - $23.86 an hour
Quick Apply
4d
EXPERIENCED LITIGATION SECRETARY/PARALEGAL – PLAINTIFFS PERSONAL INJURY
Law Offices of Eslamboly Hakim —Beverly Hills, CA
Paralegals/litigation secretaries at our office hold an important role, who primarily assist with propounding and responding to discovery, filing government…
Up to $55 an hour
Quick Apply
Dental Biller/Treatment Coordinator
Care Dental —Los Angeles, CA
Collaborate with the Dental team to optimize patient care outcomes. Handle inquiries from patients regarding treatment plans and procedures.
$25.75 - $30.00 an hour
Quick Apply
5d
Medical Receptionist - Primary Care
Torrance Memorial Physician Network —Torrance, CA
Answers telephones, forwards telephone messages, manages faxes, copying, and scanning as needed. Greets all patients and visitors to ensure a friendly,…
$23.00 - $23.86 an hour
Quick Apply
Front Desk Administrative Receptionist
90210 Surgery Medical Center —Beverly Hills, CA
In this role, you will be checking patients, answering phone calls, greeting visitors, performing clerical duties, and ensuring a safe and positive work…
From $21 an hour
Quick Apply
8d
Medical Receptionist/ Sleep Study Coordinator
Western Neurological Associates —Burbank, CA
Answer all phone calls in a professional and courteous manner. 2 years of experience at a healthcare facility in a medical receptionist role (essential).
$21 - $22 an hour
Quick Apply
Treatment Coordinator In Marina del Rey
Dr. Natalia Homyak —Marina del Rey, CA
MUST PROVIDE EXCEPTIONAL PATIENT EXPERIENCE (we are a fee for service office). We are glad to offer an additional position for a Positive super start treatment…
$22 - $26 an hour
Quick Apply
Medical Insurance Specialist/Medical Front Office
Confidential —Pasadena, CA
Answering & routing incoming calls, managing multiple lines in a courteous and professional manner. _As part of our well-rounded team, you will be responsible…
From $19 an hour
Quick Apply
4d
Medical Receptionist/Front Desk
All-Inclusive Community Health Center —Burbank, CA
Answer multi-line phones and either direct the caller to the appropriate department or handle the caller's needs yourself.
$32,000 - $44,000 a year
Quick Apply
Treatment Coordinator
WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC —Van Nuys, CA
Digital state-of-the art practice management system, instruments, and equipment. Beautiful, state-of-the-art offices equipped with modern systems, equipment,…
$21 - $28 an hour
Quick Apply
Patient Services Representative
Gracelight Community Health —Los Angeles, CA
Duties include, but are not limited to performing patient intake, collecting and verifying patient information, handling cash collections, patient copays and…
$20.00 - $28.95 an hour
Quick Apply
8d
Patient Service Representative
UCLA Health —Los Angeles, CA
Answers phones and appropriately triage calls. Demonstrated work experience in front office reception in an allied healthcare setting.
$25.60 - $36.33 an hour
1d

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Vice President, Patient Access and Digital Services - Los Angeles, CA

Planned Parenthood Los Angeles - Los Angeles, CA

Apply Now

Job Details

Full-time $168,593 - $202,312 a year

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
403(b)

Qualifications

7 years
Management
Healthcare Administration
Master's degree
Driver's License
Bachelor's degree
Leadership

Full Job Description

Planned Parenthood Los Angeles is seeking an experienced Vice President of Patient Access and Digital Services to work in our Downtown Los Angeles Headquarters. This role is responsible for overseeing all operations and strategy implementation related to patient access and experience, including in-person and virtual services. This role will lead all the teams directly responsible for patient access, including the Digital Health Operations Team, Scheduling and Staffing Team, Patient Access Team, and the Call Center Team.

Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.

Our Ideal Candidate will have the following qualifications:

Bachelor’s Degree in technical or scientific disciplines such as economics, engineering, or related fields or equivalent work experience required. Master’s degree focused on management or healthcare administration preferred.
Five (5) to seven (7) years recent experience in leading Patient Access, Call Center departments.
Recent experience in implementing and leading digital health services.
Reliable means of transportation for onsite and off-site work.
If using a personal vehicle to drive for work purposes, a valid CA driver license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.

About the Position:

Abortion patients are cared for at each of our health centers, and in part through the administrative, support, and other non-clinical services provided at all PPLA locations, and by all PPLA employees. Supporting these critical services is an essential job duty, and a fundamental responsibility of all employees and contractors.
Manage a team of patient access staff, including hiring, training, and performance management for both in-person and digital health access.
Develop and implement patient access policies and procedures, including those related to digital health, to ensure timely and efficient access to healthcare services.
Oversee all operations related to patient access, both in-person and virtual, including: call center, appointment booking, patient registration and intake, front office verification of insurance coverage, scheduling systems, and provider scheduling.
Manage Call Center department, including hiring, training, and performance management.
Monitor and report on patient access and utilization metrics, including wait times, appointment cancellations and no-show rates, adoption of digital services, and other performance indicators for both in-person and digital health access.
Define and implement strategies to continuously improve ease of access to care, patient experience, wait time, and no-show rate.
In collaboration with CAO, develop a digital health strategy that aligns with the organization's overall strategic goals and objectives.
Identify and prioritize digital health opportunities and use cases, based on patient needs, market trends, and organizational capabilities, leading the development and implementation of digital health solutions.
Oversee the digital health operations team, including hiring, training, and performance management, to ensure a high level of expertise and productivity.
Ensure compliance with all regulatory requirements related to patient access, including HIPAA and Medi-Cal regulations, as they relate to both in-person and digital health access.
Develop and maintain positive relationships with clinical staff, health center operations staff, partner organizations, payers’ representatives, and other stakeholders to ensure seamless access to healthcare services across all channels.
Collaborate with other departments, including health center operations, clinical operations, revenue cycle management, insurance verification, marketing and IT, to ensure seamless patient access across all channels and integration of digital health services into the broader healthcare ecosystem.
Stay up-to-date on industry trends, vendors, technologies and best practices related to patient access and digital health, and implement changes as needed to drive innovation and ensure the organization remains competitive in both areas.

Generous salary and benefits package includes:

Medical, dental, and vision coverage options for you and eligible dependents
Free basic life/AD&D policy with additional voluntary coverage options
Short Term Disability, Critical Illness and Accident policies
403(b) Retirement plan with up to 3% employer match
Medical and Dependent Flexible Spending Account plans
Public Transportation and Commuter Pre-Tax Reimbursements
Generous vacation, sick, and holiday benefits
Hiring range: $168,593 - $202,312 per year (Exempt)

Compensation Philosophy and Position Hiring Range:

At Planned Parenthood Los Angeles we continuously work towards our values of Justice, Equity, Diversity, and Inclusion including with our compensation philosophy. PPLA recognizes that decisions about pay and benefits have significant impact on staff, so we are committed to ensuring all positions are rooted in a description that identifies competencies, duties, responsibilities and qualifications, and that they are compensated equitably which takes into account both internal organizational equity and market compensation data for similar roles.

Equal Employment Opportunity will be afforded to all applicants and other covered persons without regard to protected characteristics, including their perceived protected characteristic. Protected categories include: race (including traits historically associated with race, including but not limited to, hair texture and protective hair styles such as, braids, locs, and twists as examples but not exhaustive list), color, religion or religious creed (including religious belief, observation, practice, dress, and grooming practices), national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding/chestfeeding, or related medical conditions), reproductive health decision-making, gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status (including past, current or prospective service in the uniformed service), and any other characteristic protected under applicable federal, state or local law. PPLA will consider for employment qualified applicants with criminal histories in accordance with the requirements of Los Angeles Fair Chance Initiative for Hiring.

Apply Now

Patient Services Representative jobs in Los Angeles, CA

Vice President, Patient Access and Digital Services - Los Angeles, CA

Dental Receptionist

Clinical Nursing Vice President Patient Care Services

General Medicine Care Coordinator

Patient Services Specialist - Admitting

Dental Treatment Coordinator

Patient Services Specialist

Intake Coordinator

Call Center Representative

EXPERIENCED LITIGATION SECRETARY/PARALEGAL – PLAINTIFFS PERSONAL INJURY

Dental Biller/Treatment Coordinator

Medical Receptionist - Primary Care

Front Desk Administrative Receptionist

Medical Receptionist/ Sleep Study Coordinator

Treatment Coordinator In Marina del Rey

Medical Insurance Specialist/Medical Front Office

Medical Receptionist/Front Desk

Treatment Coordinator

Patient Services Representative

Patient Service Representative

Our Ideal Candidate will have the following qualifications:

About the Position:

Generous salary and benefits package includes:

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