About us
BH IP Networks is a small business in Hollywood, FL. We are professional and agile.
Our work environment includes:
Our company is currently seeking a Customer Service Representative to join our team. The ideal candidate for this position will have an interest in the automotive industry and a background in customer service, as well as experience in taking and relaying information to managers. While this is a customer service position, the successful candidate should feel comfortable working in a fast-paced environment and relaying information to other members of the team.
Responsibilities:
- Answer customers' questions.
- Answer customers' questions about products and services.
- Listen to and act on customers' complaints.
- Gather information about customers and their needs.
- Facilitate the problem-solving process between customers and other departments.
- Use a computer to enter information, process orders, and calculate figures.
- Answer the phone, direct calls, and screen calls as appropriate.
Job Type: Full-time
Pay: $11.00 - $12.00 per hour
Experience level:
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Work setting:
- Call center
- In-person
- Office
Ability to commute/relocate:
- Hollywood, FL: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person