Opportunity: Contribute To The Growth Of Your Career
Job Description:
- The Customer Service Associate (Tactical Uniform) is a uniformed CSA who focuses exclusively on providing excellent customer engagement at the front of the store. The CSA (Tactical Uniform) uses a Company-issued Body Worn Camera to record specific events involving critical incidents for legal, safety, and training purposes.
- Roles and Responsibilities of CSA (Tactical Uniform):
- Maintains a proper and professional stance in the designated area at the front of the store.
- Wears the Company-issued CSA Tactical Uniform consisting of a tactical vest and black shirt.
- The CSA provides their own black pants and black shoes.
- Responds to customer inquiries.
- Properly responds to Merchandise Protection Pedestal Activation.
- Adheres to proper use of the Body Worn Camera as outlined in policy and procedure.
- Documents required incidents in case management.
Who We Are Looking For: You!
- Excellent communication skills and good judgment
- Ability to respond appropriately to changes in direction or unexpected situations
- Standout colleague, working effectively with peers and supervisors to accomplish tasks
- Able to work a flexible schedule to support business needs
- 0-2 years retail or security experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
Job Type: Full-time
Pay: $11.95 - $16.75 per hour
Expected hours: 38 per week
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
License/Certification:
Ability to Commute:
- Norfolk, VA 23502 (Preferred)
Ability to Relocate:
- Norfolk, VA 23502: Relocate before starting work (Preferred)
Willingness to travel:
Work Location: In person