Operations and Support Specialist – Full Time Seasonal
Jacksonville, FL - Office Environment
Decreased hours from November to January
Perfect Golf Event (PerfectGolfEvent.com) is organized to help golf event organizers have a more successful golf event and raise more money through technology, innovative formats and exciting fundraising contests. We assist groups looking to organize, manage and market a fundraising golf event, beginning with a free service and scaling up. Organizations benefit in three main areas: attracting more players, selling more sponsorships and ultimately raising more money.
Summary/Objective
Duties include working collaboratively with customers and Perfect Golf Event staff to ensure efficient delivery of printing and signage products. The Operations and Support Specialist will work with customers daily while coordinating delivery of products with our production team. Ongoing and thorough communications with customers utilizing phone, email and system generated messages.
Assists with General office duties as assigned.
Operations and Support Specialist Job Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Communicate with customers daily regarding the design and delivery of products
- Ensures tasks are executed as planned and deliveries are made on time
- Problem solves any customer issues with Operations and Production teams
- Responds to requests from customers for information and, in certain cases, gives brief online introductions with more detailed presentations performed by others.
- Advises present or prospective customers by answering incoming calls amongst a small team; operating telephone equipment and other telecommunications/social media technologies.
- Maintains accurate electronic record of order status.
Specific Skills and Qualifications:
Candidate may be required to participate in testing that demonstrates an affinity for the responsibilities outlined. In order to be successful in the position, the candidate will need to have the following Skills and Qualifications.
- High Attention to Detail, working in a heavy transaction environment
- Highly Organized
- Customer Focus and High Customer Service Attitude
- Eagerness to work collaboratively with the co-workers
- Process Improvement
- Telephone Skills
- Data Entry Skills
- Ability to learn related technology and applications
- Diligent time management skills and punctuality
- High Energy
- Ability to Work under Pressure
- Comfort Taking Initiative
Date
Immediate Opportunity
Supervisory Responsibility
This position has limited or no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and scanning equipment.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Position Type/Expected Hours of Work
This is a full-time position for the months of February through October. During the three months of November, December and January, the position would require only 10 hours per week, and possibly remote during that off-season period. During the regular season, days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m at our offices.
Travel
This position may require occasional attendance at trade shows and/or travel for training purposes.
Required Education and Experience
- Bachelor’s degree or a high school degree with two years of experience directly related to the job functions.
- Highly comfortable with a variety of technology platforms.
Preferred Education and Experience
- Experience and some proficiency using Microsoft Word, Microsoft Excel, and Google Apps.
Other Duties
Please note this Perfect Golf Event job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Types: Full-time, Seasonal
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
- Jacksonville, FL 32246: Relocate before starting work (Required)
Work Location: In person