Remote Customer Support Representative (Strong Typing Skills)
You must have PC with 6gb ram or higher, dual monitors and a Headset with microphone. Device can use a Windows or Mac. High Speed internet with a minimum of 25 Mbps/sec up and down.
Job Duties:
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Answer incoming customer inquiries
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Document a customer’s conversation during a call (Dictation)
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Engage with clients in a friendly and professional manner while actively listening to their concerns
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Offer support and information to customers in accordance with the company's policies and call guidelines.
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Other duties as requested
Job Qualifications:
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You have a High School diploma or GED
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Excellent typing skills (Min. 40 WPM)
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You know how to juggle multiple tasks at the same time
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You have good listening skills and professional phone etiquette
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Ability to read and follow instructions for specific customer resolution tasks
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Basic knowledge working with computers in a work environment
We provide Medical, Dental, and Vision.