Full job description:
Please live in cities near Doylestown, Pa within a 10-20 mile radius.
We are looking for a PART-TIME RECEPTIONIST (Tues-Sat) 20-30 Hours Per Week) to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone or in-person, and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.
Responsibilities:
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Warmly greet clients and inform assigned technicians of their arrival
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Book and confirm appointments via phone and text message
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Process transactions (cash and credit cards) and issue receipts
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Offer beverages and chat with clients who are in the waiting area
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Welcome walk-ins, answer questions about services, and schedule appointments based on availability
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Inform clients about new services and discounts
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Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
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Sell packages (commission will be received on products)
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Update client records with contact and billing details, appointments and services offered and technicians notes
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Maintain the cleanliness of the store and reception area
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Restock business cards, brochures, and stationery as needed
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Conduct weekly inventory checks
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Follow up with new clients
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Make deposits if needed
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Social Media
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Taking photos of completed beauty services
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Engage with other local businesses to cross promote
Skills:
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Proven work experience as a receptionist or similar role
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Hands-on experiences with office equipment, like printers and POS systems
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Familiarity with processing transactions
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Must be proficient with social media!
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Excellent communication abilities (verbal, phone, and email) with a customer service attitude
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Solid organization and record-keeping skills
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An ability to remain calm under stressful circumstances
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MUST have positive attitude and & great customer service
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High School diploma
Pay: $11-$14 per hour
Job Type: Part-time
Pay: $11.00 - $14.00 per hour
Benefits:
Schedule:
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Must be able to open the store at 10am
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4 hour shift
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8 hour shift
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Day shift
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Evening shift
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Tuesday to Friday
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Weekends as needed
If so, please rate your knowledge of services 1-10?
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Are you currently attending school?? If so, please list your school schedule below:
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Do you have your own reliable means of transportation?
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What city do you currently reside in? Are you in a 10-20 mile radius
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Desired pay: (Please refer to job positing of hourly wage )
Education:
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High school or equivalent (Required)
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Esthetician or Cosmetology License
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Currently enrolled in Beauty School
Experience:
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Customer service: 3 years (Required)
Work Location: In person