Customer Service Representative – Full Time
We are a leading plumbing contracting company, located in Bensalem, Pa who has been in business over 50+ years.
We encourage you to apply with your resume if you are:
· Self-starter who can work independently
· Someone who has exceptional time management skills
· Person with a positive attitude, hardworking and a team player
· A quick learner who is reliable, dependable and a multi tasker
· Someone who enjoys working in a fast-paced environment
Job Responsibilities
- The Customer Service representative is responsible for accurate order entry, processing, scheduling and dispatching jobs to/from customer and service technicians..
- Possess outstanding ability to communicate via the telephone, mobile phones, and email while processing both customer and technician’s information.
- Works to resolve customer and technician’s issues.
Skills and Knowledge
- 3-5 years of customer service or related fields experience
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to work in a fast-paced environment.
- Proficient in using computer systems (Excel and Word)
Benefits include:
- Vacation and Holiday Pay
- Medical and Vison Insurance
- 401K Savings Plan with Company Match
Job Type: Full-time
Pay: $19.30 - $23.25 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
- Bensalem, PA 19020: Relocate before starting work (Required)
Work Location: In person