Field Service Engineer
You must complete the following assessment to be considered for this position.
Candidate assessment link:
https://forms.gle/mMTGbt6JUqPHwc2BA
Job Description
Join our dynamic team and take your career to the next level!
Are you an experienced service technician with strong knowledge and hands-on experience with large industrial equipment? Do you like to resolve complex technical issues? Perhaps you’re the rockstar that Schmoll America is looking for! We're seeking a skilled Field Service Engineer to join our team, responsible for installing, maintaining, and troubleshooting our sophisticated equipment at customer sites across the Eastern US and Canada. This role requires electro-mechanical experience, strong problem-solving skills, and a willingness to satisfy the customer!
Responsibilities:
- Install, maintain, and repair Schmoll machines at customer sites
- Troubleshoot and resolve technical issues
- Provide exceptional customer service and support
- Collaborate with customers, Schmoll sales and service teams
- Document service activities and maintain accurate records
- Stay up-to-date with product knowledge and technical developments
- Travel extensively (up to 75%) to customer sites across North America (mainly Eastern half) plus annual trip to Germany
Requirements:
- 5+ years of experience in machine installations and troubleshooting
OR
- 4-year Engineering Degree
- Strong Electro-mechanical skills
- Excellent problem-solving and analytical abilities
- Ability to excel under pressure to bring equipment into production
- Effective communication and interpersonal skills
- Ability to work independently and as part of a team
- Valid driver's license and passport
Salary & Perks:
- Competitive salary
- Paid Overtime
- Bonus potential
- Comprehensive training and professional development opportunities
- Excellent health, dental, and vision insurance
- 401(k) matching program
- Paid time off and holidays
If you're a customer service and sales superstar looking for a new challenge, we want to hear from you! Please complete the assessment below and apply!
Candidate assessment link:
https://forms.gle/mMTGbt6JUqPHwc2BA
*About Schmoll America*
Schmoll America is a leading provider of sophisticated industrial machines and technical services for electronic and micro structuring applications. We're committed to delivering innovative solutions and exceptional field service with 100% customer satisfaction as our ultimate goal.
Job Type: Full-time
Pay: $74,000.00 - $78,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience level:
Schedule:
- Day shift
- Home time
- Monday to Friday
- Overtime
Application Question(s):
- While we have field service engineers located throughout the United States, we are specifically looking to fill positions in the Chicagoland and Northeastern US areas, near our customers. If needed, are you williing to relocate?
Willingness to travel:
Work Location: On the road