Overview:
We are seeking a friendly and organized Customer Service Associate / Cashier to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling cash transactions, and supporting the store in various operational aspects. This is a dynamic role that requires a strong commitment to customer satisfaction, and we are looking for a motivated and detail-oriented individual to join our team.
Responsibilities:
- Greet customers in a friendly and welcoming manner, responding to their queries and addressing any concerns they may have.
- Assist customers in finding products, providing product demos, and making recommendations to help them make informed purchasing decisions.
- Operate a cash register, accurately handling cash and credit transactions, and maintaining a clean and organized checkout area.
- Manage inventory levels, restocking shelves, and performing tasks related to stock control and organization.
- Demonstrate products and services to customers, highlighting their features and benefits.
- Handle returns, exchanges, and refunds in a professional and courteous manner.
- Maintain a high level of knowledge about our products and services, staying up-to-date with new products and promotions.
- Collaborate with other team members to achieve sales targets and provide exceptional customer service.
- Communicate effectively with customers, colleagues, and management, ensuring a seamless and efficient shopping experience.
- Perform tasks related to store operations, such as maintaining a clean and safe store environment, and adhering to company policies and procedures.
Experience:
- Previous experience in a customer service or retail environment is preferred.
- Experience operating a cash register and handling cash transactions is essential.
- Familiarity with POS systems and stock control procedures is a significant asset.
- Ability to work in a fast-paced environment and meet sales targets.
- Excellent communication and organizational skills.
- Ability to work effectively as part of a team and adapt to changing circumstances.
Skills:
- Strong communication and sales skills.
- Proficiency in English.
- Ability to work in a grocery store or retail environment.
- Experience with cash registers and POS systems.
- Organizational skills, with the ability to manage inventory and maintain a clean and organized store environment.
- Experience with product demos and the ability to communicate the features and benefits of our products.
- Experience in wireless sales and cash handling is an added advantage.
- Ability to work effectively in a team environment and maintain a high level of customer satisfaction.
Job Type: Full-time
Pay: $16.45 - $19.82 per hour
Work Location: In person