**Job Summary:**
A great team looking for an experienced right hand! Do you deftly handle multiple tasks? Are you a good communicator with a focus on excellent customer service? Do you thrive in a dynamic office environment? If so, we'd welcome your application. West Metro Visiting Angel’s is looking for an experienced office assistant that can provide administrative support and excellent hospitality to our employees and clients whether it’s in person or over the phone. The right candidate should be organized, personable and willing to help, a background in healthcare is a definite plus!
**Responsibilities:**
- Answer the telephone and greet the public.
- Manage all general office duties.
- Support staff in assigned project-based work.
- Greet office visitors, handling their needs or directing them to the appropriate staff.
- Process applications and check references; conduct criminal background checks for potential employees. Schedule interviews for potential employees with appropriate supervisors. Ensure TB tests are obtained by new employees upon hire; maintain annual testing records.
- Assist and act as a backup for the Scheduling Coordinator.
- Fill in as needed for office team members during leaves of absence or vacations.
- Organize and maintain file systems in compliance with office policies and regulations.
- Maintain absolute confidentiality of all information pertaining to employees, clients and clients’ family members.
- Timely copying and filing of appropriate caregiver and client documentation.
- Maintain positive relationships with all clients and referral sources.
- Maintain and order office supplies, as needed.
- Maintain regular and predictable attendance.
**Requirements:**
- High school diploma and two years of experience in an office setting, preferably in healthcare or homecare.
- Proficiency with Microsoft Office (Word, Excel and Outlook) applications, scheduling systems and other healthcare industry related-software.
- Ability to listen and communicate clearly, fluently and diplomatically – both orally and in writing.
- Ability to remain flexible, resilient, calm and maintain a sense of humor in all situations.
- Present a well-groomed image that reflects the professionalism of the business.
- Ability to plan, organize, prioritize, delegate and accurately complete work activities within allotted deadlines while managing interruptions.
- Work independently and proactively with minimal direction and/or supervision.
- Ability to generate goodwill for the Agency with clients, their family members and referral sources. Demonstrate a strong commitment to client service excellence.
Job Type: Full-time
Benefits:
- 401(k) matching
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 2 years (Preferred)
Ability to Relocate:
- Saint Louis Park, MN 55416: Relocate before starting work (Required)
Work Location: In person