POSITION SUMMARY
Perform service support activities, troubleshoot, and repair IT Cooling products and electro-mechanical equipment for the Critical Power Solutions Division (CPSD). Schedule technical sales or service support for customers.
ESSENTIAL FUNCTIONS
- Perform on-site customer service of CPSD IT Cooling products to include start-up service, preventative and remedial maintenance, field modification, and testing.
- Troubleshoot refrigeration and electro-mechanical equipment using schematic and mechanical drawings, procedure and troubleshooting documents, and hand-held and computer-based test equipment. Perform repairs or replacements of equipment as necessary.
- Perform refrigerant system repair work when needed, including leak detection, reclamation of refrigerant, evacuation, and charging of R410A.
- Evaluate, troubleshoot, and repair HVAC electric, control systems, and engineering products.
- Perform refrigerant related tasks such as reclaiming, measuring, charging, pressure testing, and evacuating HVAC units.
- Provide technical support to internal and external customers, including third party service organizations, and end users.
- Inspect and test returned products and components and systems to determine defects and/or operational status.
- Schedule and provide emergency technical support and field service on an on-call basis.
- Maintain service records and documentation of services provided. Prepare necessary documents related to installation, testing, repair, and customer support.
- Provide field support and assistance with CPSD’s power equipment projects as required.
- Submit accurate expense reports into the Company for reimbursement on a timely manner in accordance with Company policies.
- Further the goals and a positive image of the CPSD by conducting business with other MEPPI departments, customers, and suppliers in a timely and cooperative manner.
- Know MEPPI’s Quality, Safety, and Environmental Policies. Be able to fully discuss the importance of these policies and how they impact work.
QUALIFICATIONS
- Associates Degree in HVAC, Electrical Electronics, or related technical field with 2-5 years of experience with troubleshooting and repairing HVAC systems, or equivalent education and experience.
- Intermediate knowledge of HVAC systems as gained through experience or successful completion of technical training courses.
- EPA Section 608 certification.
- Advanced knowledge and proficiency of mechanical and electronic test equipment
- Ability to read and understand technical drawings, blueprints, electrical schematics, and bills of materials.
- Advanced analytical and problem-solving skills.
- Advanced interpersonal communication skills required to communicate with customers, employees, and vendors.
- Intermediate computer skills with emphasis of Microsoft Office products, timekeeping systems, and expense reporting systems.
EOE:
Applicants are considered for all positions without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, ancestry, age, physical or mental disability or (as defined by applicable law) medical condition or genetic information, military or veteran status or any other legally protected status. Military Friendly, Veterans are encouraged to apply
About MEPPI:
Headquartered in Warrendale, Pennsylvania, Mitsubishi Electric Power Products, Inc. is a U.S. affiliate of Mitsubishi Electric Corporation of Japan and serves the North American power systems, rail transportation, and large visual display markets with electrical and electronic products, systems and services. The products offered include gas circuit breakers, vacuum circuit breakers, power transformers, gas-insulated substations, power electronics and electricity transmission technologies including high voltage DC, battery energy storage systems, generator services, nuclear power plant control systems, uninterruptible power supplies, rail transportation on-board and wayside equipment, and high-definition LED displays for sports, commercial, and retail installations under the Diamond Vision product offering.
Notice to Agency and Search Firm Representatives: Mitsubishi Electric Power Products, Inc. is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Mitsubishi Electric Power Products, Inc. employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Mitsubishi Electric Power Products, Inc. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Overtime
Education:
- High school or equivalent (Required)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Phoenix, AZ: Relocate before starting work (Required)
Willingness to travel:
Work Location: In person