MUST BE ABLE to work until 5pm Monday-Friday
SUMMARY
The front desk receptionist is responsible for operating an efficient front desk and providing excellent customer service. The receptionist maintains a positive relationship with patients, family members, other visitors, as well as fellow employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Open the reception area in a timely manner and monitor lobby activities taking action as needed.
- Answer telephone, schedule appointments in computer, greet and direct patients.
- Prepare patient charts for clinic by reviewing for any updates as needed.
- Check-In patients in by updating demographic and insurance information in computer, collecting co-pays and Account Balances.
- Check-Out Patients by collecting co-pays scheduling follow up appointments, scheduling incoming referrals.
- Be proficient in operation of office equipment and report malfunctions immediately to supervisor.
- Always interact with co-workers, patients and visitors in a friendly, professional, courteous manner.
- Perform front office duties efficiently and correctly.
- Accept changes to the front desk procedure with an open mind and a positive attitude.
- Provide a role model for customer service and excellent patient care.
- Assist with other duties as assigned
EDUCATION AND EXPERIENCE
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
- Two year minimum medical health care reception required.
Job Type: Full-time
Pay: $39,000.00 - $42,000.00 per year
Schedule:
- Monday to Friday
- No weekends
Experience:
- medical reception: 2 years (Required)
- Medical Receptionist: 2 years (Required)
Work Location: In person