*Join Our Team!*
The Wick Theater in Boca Raton is seeking a highly skilled and customer-focused individual to join our box office team! As a full-time Box Office Representative.
You will be the first point of contact for our high-end clients and play a vital role in providing exceptional service and ensuring a memorable experience for our patrons.
*Requirements:*
- 1+ year of full-time experience in a box office or customer service role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with grace and professionalism
- Proficiency in Microsoft Word and Excel
- Proven sales skills and ability to meet ticket sales goals
- Familiarity with theater operations a plus!
*Responsibilities:*
- Greet and assist customers in person, by phone, and via email
- Process ticket sales and manage customer transactions accurately
- Provide information on shows, schedules, and pricing
- Resolve customer complaints and concerns with empathy and efficiency
- Collaborate with the team to achieve sales goals and targets
- Maintain accurate records and reports
*What We Offer:*
- Opportunity to work in a dynamic and culturally rich environment
- Professional development and growth opportunities
- A fun and supportive team environment
If you're passionate about delivering exceptional customer service and have a passion for the performing arts, we want to hear from you! Please submit your resume and a cover letter to mar@costumeworld.com. We look forward to welcoming you to our team!
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Schedule:
Experience:
- Guest services: 1 year (Required)
- Computer skills: 1 year (Required)
Work Location: In person