About us
Oceanic Enterprises is a large business in La Jolla, CA. We are professional, innovative and our goal is to connect with our guests to provide exceptional customer service..
Our work environment includes:
- Modern office setting
- Food provided
- Growth opportunities
**Job Title:** Front Desk Agent
**Job Summary:**
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in creating a positive experience. The ideal candidate should have a passion for providing excellent customer service and ensuring guest satisfaction.
**Duties:**
- Greet and welcome guests in a friendly and professional manner
- Handle guest check-ins and check-outs efficiently
- Answer phone calls and direct them appropriately
- Assist guests with inquiries and provide information about the hotel facilities and services
- Process reservations and cancellations accurately
- Resolve guest complaints promptly and efficiently
- Maintain a tidy and organized front desk area- light housekeeping
**Skills:**
- Strong guest services orientation
- Excellent customer service skills
- Multilingual abilities are a plus
- Proficiency in front desk operations
- Knowledge of phone systems and phone etiquette
- Ability to handle guest relations effectively
- Understanding of hospitality management principles
- Familiarity with hotel management software is advantageous
-Valid Drivers license in good standing
If you are a dedicated individual with a passion for hospitality and possess the skills mentioned above, we invite you to apply for the Front Desk Agent position. Join our team and be part of creating memorable experiences for our guests.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Salt Lake City, UT 84102 (Required)
Ability to Relocate:
- Salt Lake City, UT 84102: Relocate before starting work (Required)
Work Location: In person