Dispatcher Job Description
Hemmelgarn Services, Inc. is seeking a qualified individual to dispatch trucking routes that keeps costs down but meets customer scheduling needs. The dispatcher will be responsible for using routing software to establish daily trucking route that makes required stops outlined in customer contracts. The successful candidate for this position needs strong organizational and problem-solving skills. Other duties will include customer service, data entry and administrative assistance.
Responsibilities
- Customer Service & answering phone calls
- Prioritize calls according to urgency and importance
- Use mapping service to schedule trucking routes
- Enter data in computer system and maintain logs and records of calls, activities and other information
- Assist in Accounts Receivable
- Filing
- Assist in entering the daily schedule/log and double-checking entries
- Entering dispatch into the TRUX routing system
- Validating disposal facilities invoices in the TRUX reports and scale tickets
- Ensure efficient and smooth day-to-day operation of drivers
- Other duties as needed
Requirements:
- Bending and lifting as required for filing
- Sitting for long periods of time
- Strong communication & customer service skills
- Outstanding organizational and multitasking abilities
- Fast typing with experience in data entry
- Sound judgement and critical thinking
- Cross training to cover vacation time as needed
- Knowledge of word processing, excel spreadsheets, and internet mapping tools
- Knowledge of office equipment like printers, scanners, and fax machines.
- High school degree or higher; willingness to take additional training or schooling if needed.
- Experience as dispatcher or relevant position preferred
This job description is intended to describe the general nature, complexity and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.
Pay: Dependent on experience $16 + per hour or salary option
Schedule: 40 to 45 hours per week – somewhat flexibility can agree upon hours on hire. Typically 8am to 5pm Mon-Fri
Benefits Available: Vacation Accrual, Holiday Pay, Health Insurance, 401k
Job Type: Full-time
Pay: $16.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Dispatching: 2 years (Preferred)
Work Location: In person