WIC Assistant
The Onondaga County Health Department Women, Infants and Children (WIC) Program is seeking a qualified candidate for a WIC Assistant position. The WIC Program is a Special Supplemental Nutrition Program for Women, Infants and Children that provides Nutrition Education, Breastfeeding Support, Referrals and Nutritious Foods.
The work involves responsibility for assisting participants in the WIC Program of the Onondaga County Health Department. An employee in this class is responsible for direct contact with participants concerning WIC policies as well as filling out appropriate forms and referring participants to WIC Nutritionists.
Job Duties:
- Provide excellent customer service to WIC participants.
- Collects information for the program certification process including verifying identity, income and residency, and enters information into the WIC management information system.
- Reviews Rights and Responsibilities with participants.
- Conducts program orientation, including explaining program benefits, issuing eWIC card, setting up WIC2Go and providing information on authorized vendors.
- Performs hematological testing and anthropometric measurements on participants.
- Provides referrals to other health and social service agencies, documents in participant’s record.
- Performs general reception duties such as answering phones, scheduling appointments, following-up on missed appointments, and greeting participants.
- Provides additional program information on such topics as WIC benefits and the Farmers’ Market Nutrition Program.
- Provides excellent customer service to participants.
- Participates in public health preparedness activities as trained and assigned.
- Utilizes appropriate methods for interacting effectively and professionally with persons of all ages from diverse cultural, socioeconomic, educational, racial and ethnic backgrounds, sexual orientations, lifestyles and physical abilities.
Minimum Qualifications
Candidates must be high school graduates or holders of a high school equivalency diploma issued by an education department of any of the states of the United States or holders of a comparable diploma issued by any territory, commonwealth, or possession of the United States or by the Canal Zone or holders of a report from the United States Armed Forces certifying successful completion of the tests related to general education development, high school level and have one (1) year of experience, or its part-time equivalent, providing customer service that included data entry.
Position Schedule:
- Full time/35 hours per week/4 day work week
If interested, please mail, fax or e-mail resume to:
Kristina Schoonmaker, WIC Program Coordinator
Onondaga County Health Department WIC Program
307 Gifford Street
Syracuse, NY 13204
Fax: 315-435-2224
Permanent appointment is in accordance with all New York State Civil Service rules.
Onondaga County does not discriminate because of race, creed, color, citizenship, national origin, age, sex, religion, marital status, conviction record, disability, genetic predisposition or carrier status, pregnancy, or sexual orientation.
Job Type: Full-time
Pay: $38,642.00 - $42,384.00 per year
Benefits:
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Work setting:
Work Location: In person