Job Summary:
Responsible for all facets of running the business and making decisions during After Hours including provide professional driver managing, dispatching, customer service, contacting shop and/or vendors for repairs, handling accident and injury phone calls
Primary Responsibilities:
- Communicate with Day Shift personnel regarding needs of company
· Dispatch company drivers and owner operators
· Communicate directly with customers and drivers to resolve issues
· Identify and correct issues and maintain open communication with drivers, customers and internal personnel
· Contact shop personnel or vendors as needed for breakdowns
· Handle accident and injury calls
· Other Duties as Assigned
Qualifications:
· High School diploma or GED required; Associates degree in related field preferred; or minimum of 2 year of related experience and/or training; or equivalent combination of education and experience.
· Excellent interpersonal, oral and written communication skills
Working conditions:
- Ability to remain in a stationary position for extended periods of time
- Ability to move about inside office to access files cabinets and office machinery
- Good eye/hand coordination
- Ability to use upper extremities for keystrokes and phone use for extended periods of time
- Ability to communicate effectively using an office phone
- Able to lift 20 pounds multiple times daily
- Ability to meet overtime requirements during peak periods with or without advance notice
- Ability to meet internal and external training requirements as needed
- Ability to read, analyze and understand reports
- Ability to travel to other job and training sites
- Ability to view a computer monitor for extended periods of time
- Ability to type 30 wpm
- Moderate to high level of noise
- Ability to handle high stress situations
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Weekends as needed
Experience:
- Dispatching: 1 year (Preferred)
Work Location: In person