JOB DESCRIPTION:
Our National Criminal Defense Firm headquartered in West Los Angeles on Wilshire Blvd is recruiting for an enthusiastic and motivated Attorney / Case Manager.
This position is taking incoming calls into the firm, consulting clients and retaining them. Attorney / Case Managers are required to be licensed to practice law in any location within the continental United States and be in good standing with the bar association. This background in the law coupled with strong, soft sales and customer service experience is a winning combination! Outgoing, energetic personality a must.
We offer a base salary plus a lucrative monthly bonus program.
ATTORNEY CASE MANAGER DUTIES INCLUDE:
- Interviewing client’s seeking representation with the firm via phone (between 10 – 20 / day)
- Soft, consultative sales. Incoming calls only, no lead generation or cold calling
- Determining whether clients meet the firm’s criteria for accepting the clients’ case
- Working with our area attorneys to complete an initial triage of the client’s case and determining the client’s needs and expectations
- When necessary, contacting prosecutor’s office, court clerks, probation departments and / or correctional facilities to gather case information
- With the assistance of support attorneys, accurately identify case issues and case complexities
- Assist the client’s in retaining the firm by identifying potential resources and structuring payment arrangements
- Assist the client’s in completing the retainer agreements and turning the case over to a local trial lawyer to represent them in court
- Maintaining a lasting client / Firm / attorney relationship
REQUIREMENTS:
- Criminal Law experience preferred but not required
- Some sales or strong customer service background preferred
- Outgoing, persuasive personality
- Knowledge of Adobe, Microsoft Word, Excel and Outlook
- Spanish speaking a plus
WORKING HOURS:
- Full Time
- Day Shift, Mon - Friday
- Must be available to be on-call for after-hour emergency cases 1 day a week
BENEFITS AND COMPENSATION:
- Modest monthly Salary based on experience
- Lucrative Monthly Bonus Program
- Vacation and Sick Time (after 90 days of employment)
- Medical, Dental, Vision Insurance (after 30 days of employment)
- Retirement 401k (after 1 year of employment)
- New Hire and Regular Training Programs
Job Type: Full-time
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
People with a criminal record are encouraged to apply
License/Certification:
Work Location: Hybrid remote in Los Angeles, CA 90025