Company Overview
Birdi, Inc is a Los Angeles based, award-winning, full- service systems engineering consulting and contracting firm. Birdi is a leading provider of technology solutions to cities, major airports, and other transportation entities. Here at Birdi, we are fully vested in our slogan, “From Solutions to Service.” As system engineers, we are experts in developing the right solutions for our clients, always making sure that before we deploy the solution, all elements are in place so that the solution provides service to the client from the first day of operation.
Job Overview
We are looking for a services Technician to maintain, provide updates, repair, align the following equipment: video management, access control and situational awareness solutions. This position will provide support to customers in aviation and transportation market segment. You will be part of a talented team of technicians and engineers that demonstrate superb technical competency delivering mission critical infrastructure and ensuring the highest levels of availability, performance, and security. Comprehensive on-the-job training and support, as well as product certification training will be provided.
Responsibilities:
- Perform as lead technician and site supervisor for installation site.
- Configuration, troubleshooting and support of video management, access control and situational awareness solutions at customer sites.
- Training customers in the use and maintenance of the deployed products.
- Answering telephone inquiries regarding product operation, maintenance, and applications.
- Writing maintenance and on-site Work Orders
- Diagnose, troubleshoot, and repair various enterprise level Access Control, CCTV, and IDS systems.
- Installation, programming, cabling, and testing of security electronic equipment.
- Install and repair electrified locking hardware. i.e.: magnetic locks, Panic push bars, Mortise and strikes.
- Install, Troubleshoot, and repair Access Control panels, power supplies, and other components of a mechanical nature.
- Install, Troubleshoot, and repair Analog and Network Camera
- Follow specifications, instructions, and standard procedures.
- Read wiring schematics, blueprints, and technical manuals.
- Ensure all company safety policies and procedures are followed and enforced. Effectively communicates relevant information to superiors. Insures an informative and well-organized training for the customer. Resolves and/or escalates issues in a timely fashion. Maintains awareness of new and emerging technologies and the potential application on client engagements.
Requirements:
- Familiarity with communications networks, IT systems and physical security systems.
- Experience in technical customer focused/field service position.
- Knowledge of and experience with various access control and video management systems. ie: Lenel, Amag, Hirsch, Avigilon, Milestone.
- Excellent written and oral communications skills.
· Ability to pass background check.
· Must have a valid driver's license.
Preferred Qualifications (not required)
· Computer programming experience.
· Experience with VmWare and Hyper-V virtualization platforms
· Experience with Jail Systems and Paging. Ie: OSSI, Harding
· 4-8+ years of installation or electronic security experience preferred.
Desired Certifications:
a) Two (2) or more Access Control certifications. Lenel and AMAG highly preferred; Software House also considered.
b) Two (2) or more CCTV Video Management certifications. Avigilon, Milestone, ExaqVision
c) Multiple IDS and Camera certifications to include programming. Axis, Hanwha, Bosch, DMP, Honeywell, OSSI , Harding
Suitability:
d) Must be able to work without daily supervision and can handle multiple assignments at different job sites.
e) Must be able to meet governmental badging requirements.
f) Must be able/willing to travel (in state and out of state work sites).
g) Must have a clean driving record.
h) Training/certifications associated with manufacturer’s security systems and IT are a plus.
i) Ability to read schematics.
Job Type: Full-time
Job Type: Full-time
Pay: $30.00 - $50.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Programmable logic controllers: 1 year (Preferred)
- Mechanical knowledge: 1 year (Preferred)
- installation or electronic security: 2 years (Preferred)
License/Certification:
- Access Control certification (Preferred)
- CCTV Video Management certification (Preferred)
- IDS and camera certifications (Preferred)
- Journeyman (Required)
Ability to Commute:
- South Pasadena, CA 91030 (Required)
Ability to Relocate:
- South Pasadena, CA 91030: Relocate before starting work (Required)
Work Location: In person