Overview:
Advanced Recovery Systems is an integrated behavioral healthcare management company dedicated to the treatment of addiction, substance abuse, eating disorders and mental health issues. We put behavioral health front and center, providing assistance to people with substance abuse issues, addictions and mental health concerns.
With facilities in various regions of the U.S., we have been furthering this mission since our inception, applying our advanced approach to patient care.
Every facility in the Advanced Recovery Systems network strives to provide the highest quality of care, using evidence-based therapeutic models that really work. Our goal is to help men, women and adolescents live healthy, happy lives without the burden of substance abuse or mental illness.
Responsibilities:
The Patient Representative is responsible for managing the telephone systems, retrieving messages from voicemail, taking messages for staff, greeting patients and vendors, helping with verification of benefits, payment collection and posting, and any other task which is assigned.
Works effectively with the facility leadership team to ensure success of the facility by completing the following:
- Greets visitors and patients in a professional manner.
- Maintains the visitor and employee sign-in / sign-out logs. Ensures all visitors are given a “Visitor” badge and ensures visitors return “Visitor” badge
- Screens visitors with COVID-19 questions and temperature log
- Performs breathalyzer on patients as deemed necessary
- Performs Rapid COVID-19 tests on patients as deemed necessary
- Manages the scheduling, obtaining and reading of urine drug screens and urine pregnancy tests as ordered
- Schedules follow-up Physician and Nurse Practitioner visits
- Confirms appointments.
- Arranges for MAT injections, ordering, arranging for delivery and administering
- Maintains and orders office supplies for every department
- Maintains a professional atmosphere both on the telephone and in the waiting area
- Knows the whereabouts of staff on a continuous basis
- Maintains a filing system for various company functions
- Assists with projects from other departments as necessary
- Attends staff meetings when necessary
- Maintains confidentiality pertaining to clients and families
- Adheres to all company policies and procedures
- Contacts health plans to verify patient benefits, copays and deductibles
- Relays to patient payment responsibility
- Collects and posts patient payments
- Other duties as assigned
Qualifications:COVID-19 Vaccination Requirement
Advanced Recovery Systems requires all employees who work in any facility or office to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.High School Diploma or Equivalent required
- Higher Education in a business-related field preferred
- Minimum one (1) year experience in a professional setting
- Bilingual (English/Spanish)
Licensure/Certification:
- Medical Assistant (MA)
- CPR and Standard First Aid certification
*We offer great benefits including 401(k), paid time off plan, medical, dental, vision, and much more.*Advanced Recovery Systems, a national integrated behavior healthcare management company dedicated to the treatment of addiction, substance abuse, eating disorders and mental health issues. We invite you to learn more about us at our website!The Company complies with state and federal nondiscrimination laws and policies that prohibit discrimination based on age, color, disability, national origin, race, religion, or sex. It is unlawful to retaliate against individuals or groups based on the basis of their participation in a complaint of discrimination or on the basis of their opposition to discriminatory practices/EEO*We are proud to be a drug-free workplace.*Location: 630 Plaza Dr., Denver, CO 80129
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Medical Assistant: 2 years (Required)
License/Certification:
- Certified Medical Assistant (Required)
Work Location: In person