Customer Service Representative (Pool Industry knowledge)
Jacksonville, FL. 32356 | Full - Time | $20-$21 an hour| Work Schedule: 8:30AM to 5:30PM. Monday to Friday.
We are hiring the Customer Service Representative position in Jacksonville, FL, 32256, Pool Industry knowledge required. Please see below for all essential details and requirements in order to be considered for this position:
RESPONSIBILITIES
· Process and input customer orders, both inbound and outbound.
· Perform daily customer-specific reporting tasks.
· Engage with customers via phone, email or in person.
· Responsible for filing and data entry.
· Keep accurate records of customers’ material while at site and in transit.
· Adhere to the site’s quality and safety standards.
EXPECTATIONS & QUALIFICATIONS
- Strong Cust Serv Experience 2-3 years.
- Pool Industry – Any exposure and knowledge required
- Technical Knowledge, troubleshooting, problem solver
- Exp in a Machinery Manufacture Industry a plus
- Fluent Office Knowledge (windows, excel)
- Bi-lingual would be a big plus.
- Good organizational and communication skills.
- Prior data entry experience.
- Possesses professional phone and email etiquette.
- Capable of making sound judgment calls independently.
- Motivated to perform daily tasks without prompting.
- Ability to maintain confidentiality of customer and contract information.
- High school diploma or GED equivalent.
- Ability to successfully pass background check and drug screening.
Jacksonville, FL. 32256 | Full - Time | $20-$21 an hour| Work Schedule: 8:30AM to 5:30PM. Monday to Friday.
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Weekly day range:
Work setting:
Ability to Commute:
- Jacksonville, FL 32256 (Preferred)
Ability to Relocate:
- Jacksonville, FL 32256: Relocate before starting work (Required)
Work Location: In person