Staffing Manager/Scheduling Coordinator for Home Care
Scheduling Manager/Staffing Coordinator/Case Manager
Job Summary:
Under the general supervision of the Director of Operations, is responsible for accurately scheduling of qualified caregivers for all new and current clients in assigned territory. Understands and follows requirements of the Home Care Program as per State license. Manages a client caseload and assists with hiring and supervision of the caregivers. Team player with strong communication skills and focus on customer service.
Essential Functions:
- Schedules shifts and hours by matching caregiver qualifications and availability to clients needs.
- Communicates new assignments and/or schedule changes to caregivers and clients.
- Processes either manually or via computer, the data necessary to initiate accurate payroll and billing processes.
- Participates in client case conferences, manages Supervisory visit schedule and keeps track of approved hours for State Medicaid program.
- May assist with the input, verification, and release of billing and payroll information as well as the assembly of data for financial reporting purposes.
- Computes wages and records data for use in payroll processing and competitive rate studies.
- Works with the Director of Operations and Human Resources Specialist to assist in resolution of caregiver issues.
This job description is not intended to be all-inclusive.The employee will be expected to perform other reasonable related duties as assigned.
Qualifications:
High School diploma or GED and two years related experience and/or training; or equivalent combination of education and experience.Knowledge of scheduling and/or health care preferred
Requires proficiency in word processing and computer skills (Office, Excel, Power Point, Scheduling System, CRM Database).
Must possess above average human relations, customer service, and organizational skills.Must be able to work under time pressures and manage multiple demands simultaneously.Excellent telephone etiquette and communication skills are necessary.
Working Environment:
Office environment.
Job Type: Full-time
Pay: $50,000.00 - $52,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
Education:
Experience:
- Home care: 1 year (Preferred)
- Scheduling: 1 year (Required)
Ability to Relocate:
- Chicago, IL 60630: Relocate before starting work (Required)
Work Location: In person