ONE YEAR OF VNA EXPERIENCE PREFERRED
DUTIES OF POSITION
Assist in the coordination of patient care, under the direction of the Coordinator. Greet people, answer the phones, and light clerical duties. Has responsibility for inputting data, to the computer terminal.
POSITION RESPONSIBILITIES
- Assist in the scheduling of appropriately skilled persons to fill the case, input scheduling information on the computer, and continue to assist in the coordination of the scheduling.
- Schedule replacement workers, as needed and input scheduling information.
- Assist in communication with patients/families on Home Health Aide-related issues.
- Work on emergency staffing needs and vacation coverage.
- Handle matters related to staff, and the patient(s) they serve, with the exception of issues that require professional/clinical judgment.
JOB CONDITIONS
- Position is challenging in terms of meeting deadlines.
- It is primarily a desk job, which essentially involves sitting, standing, stooping, and walking, as well as an inordinate amount of telephone communication.
- It requires minimal lifting of office records and printouts. The ability to read 12 point, and larger, type, is required.
- One must be able to adequately hear, on the telephone, with no more than an amplifier and be able to communicate, both, verbally, and in writing, in English.
EQUIPMENT OPERATION
The job requires the ability to utilize a PC, calculator, multi-line telephone, and other related office equipment.
COMPANY INFORMATION
Has access to all patient medical and financial records, which may be discussed with all management staff.
QUALIFICATIONS
- Must have a High school education.
- Must have a minimum of 1 year of office experience.
- Must possess typing and other clerical skills.
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person