The Anthem Box Office is seeking a customer service focused member of the team who demonstrates high standards and remains positive, confident and outgoing in a fast-paced environment. They are the first point of contact for patrons who are purchasing tickets for a wide range of events. The job is part-time but involves regular evening, weekend and some holiday hours.
Responsibilities include but are not limited to:
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Providing a quality front line service to customers.
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Selling tickets using both manual and computerized systems.
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Answering inquiries via telephone and internet.
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Maintaining important materials regarding upcoming shows in the box office area.
All staff are expected to:
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Have strong communication skills both written and verbal.
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Be eager to learn internal systems as well as Ticketmaster.
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Be flexible with their work hours and assignments to meet the needs of the patrons or shows.
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Work well with others.
The box office team reports to the box office managers, supervisors and/or team leader.