Job Posting: Intake Coordinator at Therapy Insights Practice
Position: Intake Coordinator
Location: Hybrid (New York Preferred)
Hourly Rate: $18 - $26
Employment Type: Full-time
Benefits: PTO and comprehensive benefits package
About Us:
Therapy Insights Practice, located in Hell’s Kitchen, NY, is a dynamic and inclusive group psychotherapy practice. We are dedicated to serving the LGBTQ community and are committed to providing high-quality mental health services. We are currently seeking an experienced Intake Coordinator to join our team and support our growing practice.
Key Responsibilities:
Customer Service: Provide exceptional customer service, responding promptly and professionally to client inquiries and concerns.
Intake Management: Manage and coordinate intake processes for new clients, ensuring a seamless onboarding experience.
Claim Submissions: Assist with claim submissions, ensuring accuracy and compliance.
Client Communication: Respond to client communications efficiently, ensuring all queries are addressed in a timely manner.
Network and Marketing: Support network and marketing efforts to attract new clients and maintain positive relationships with existing ones.
Organizing Systems and Files: Organize and maintain office systems and files, ensuring all documentation is up-to-date and easily accessible.
Insurance Verification: Conduct verification of client insurance coverage and benefits.
Data Management: Maintain client records and manage data entry in therapy EHR systems.
Google Workspace & Slack: Utilize Google Workspace for document management and Slack for effective team communication.
Billing: Understand and apply ICD-10 codes for billing purposes.
HIPAA Compliance: Ensure HIPAA compliance in all client interactions and data handling.
Qualifications:
Minimum of three years of experience as an Intake Coordinator or in a similar role
Experience working with the LGBTQ community is highly preferred
Proficiency in Google Workspace, Slack, and therapy EHR systems
Strong understanding of billing processes, including ICD-10 codes
Knowledge of HIPAA compliance and data management practices
Excellent organizational and office management skills
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Ability to multitask in a fast-paced environment
Excellent communication skills both verbal and written
Preference for candidates located in New York, with the ability to work in a hybrid model
Benefits:
Competitive hourly rate between $18 and $26, based on experience and qualifications
Paid Time Off (PTO)
Comprehensive benefits package
How to Apply:
If you are passionate about supporting mental health services and have the necessary experience, we would love to hear from you.
Please send your resume and cover letter to recruitment-team@therapyinsightspractice.com with the subject line “Intake Coordinator Application - [Your Name].”
Therapy Insights Practice is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply. We are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $20.87 - $25.13 per hour
Expected hours: No more than 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Healthcare setting:
- Clinic
- Outpatient
- Private practice
- Telehealth
Medical specialties:
Schedule:
Ability to Relocate:
- New York, NY 10018: Relocate before starting work (Required)
Work Location: Hybrid remote in New York, NY 10018