Seeking a full-time receptionist to join a well-established OB/GYN private practice. Excellent opportunity to grow within.
Compensation: $15.00 - $25.00/Hour
Office and Facilities
OB/GYN’s main office is located in the Burbank, CA directly across from Providence Medical Center
Our receptionist position requires a candidate with an outgoing personality and strong interpersonal skills. Candidate must be able to multitask and work well under pressure.
Receptionist Job Duties:
- Patient scheduling, registration, financial counseling, medical records, billing and collection, data entry and processing, and cash posting
- Coordination of the day to day operations of the practice
- Promoting excellent customer service by all levels of the staff
- Develops, implements, and maintains office policies and procedures
- Maintains and manages all filing and organizational systems for the practice
- Ensures patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.
- Ensures regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations.
Knowledge, Skills, and Abilities
- Knowledge and Experience in all aspects of billing.
- Knowledge of regulations related to Medicare, Medicaid, and commercial insurance.
- Strong customer service skills
- Skill in using healthcare software and computer systems
- Knowledge of maintaining supplies and equipment for the medical setting.
- Multitasking skills
- Problem-solving skills
- Professional communication and presentation skills, including face to face, email and telephone
- Knowledge of continuous process improvement concepts and practices
- Ability to communicate professionally with clinicians, nurses, allied health staff, administrative staff, frontline staff, contractors, governmental agencies, insurance payers, patients, family members of patients, suppliers, and the general public, of all age levels from child to senior citizen.
Required Education and Experience
- One year of experience working in a physician’s office.
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Work Location: In person