Job Summary
We are a leading provider of home furnishing products. We are dedicated to offering high-quality products to our customers through various online platforms. As we expand our online presence, we are looking for a skilled and experienced eCommerce Marketplace Account Manager to join our team and drive our sales growth on marketplaces like Walmart, Costco, Target Plus, TikTok , Shein and others.
Responsibilities
· Utilize crawler tools and Google Analytics to gather insights on ranking, traffic, and conversion metrics, and make data-driven decisions.
· Develop and implement strategies to increase sales and market share on online marketplaces.
· Manage and optimize product listing, key words, content on multiple eCommerce marketplaces to maximize visibility and sales.
· Monitor and analyze sales performance, customer feedback, competitors and marketplace trends to identify opportunities for growth and improvement.
· Create and manage promotional campaigns, including deals, discounts, coupons, and sponsored ads, to boost sales.
· Ensure compliance with marketplace policies and guidelines to avoid account suspensions or penalties.
· Collaborate with the operation team to manage inventory, fulfillment, return, post sales service promptly and professionally to maintain high customer satisfaction.
· Provide regular reports on sales performance, ranking, competitors analysis, and other key metrics to management.
Qualifications
· Bachelor’s degree in Business, Marketing, eCommerce, or a related field. (Required)
· Proven experience managing eCommerce marketplace accounts, with a strong track record of increasing sales and profitability. (Required)
· In-depth knowledge of marketplace platforms and their respective tools. (e.g., Helium 10, Jungle Scout, ChannelAdvisor, etc.). (Required)
· Proficiency in using crawler tools and Google Analytics for data gathering and analysis.
· Strong analytical skills and ability to interpret sales data and market trends.
· Excellent communication and interpersonal skills.
· Ability to multitask and manage multiple projects simultaneously in a fast-paced environment.
· Strong organizational skills and attention to detail.
· Ability to work independently and as part of a team.
· Preferred Qualifications:
· Experience in the home furnishing industry.
· Knowledge of SEO and digital marketing strategies.
· Experience with collaborating with oversea countries’ teams
· Must be organized, accurate, thorough, and able to monitor work for quality
· Ethical conduct.
Business Travel
· 0-10% travel is expected for this position
· If Hybrid: Hybrid Policy eligible outside 100 miles from worksite
Job Type: Full-time
Pay: $80,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Fremont, CA 94538: Relocate before starting work (Required)
Work Location: In person