Have experience in the plumbing industry
Call 2675914358
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and in-person interactions
- Assist customers with inquiries, orders, and product information
- Resolve customer complaints or issues in a professional and timely manner
- Maintain accurate customer records and update information as needed
- Collaborate with other departments to ensure customer satisfaction
- Process orders, returns, and exchanges accurately and efficiently
- Provide product recommendations and assist with upselling opportunities
Experience:
- Previous experience in a customer service role preferred
- Familiarity with SyteLine or other CRM software is a plus
- Knowledge of shipping receiving processes and procedures
- Experience with GPS or fleet management systems is beneficial
- Understanding of transportation management systems and planning
- Familiarity with GIS (Geographic Information System) is a plus
- Basic knowledge of supply chain operations
Skills:
- Excellent phone etiquette and communication skills
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Strong organizational skills and ability to work in a fast-paced environment
- Ability to work independently as well as part of a team
This is an exciting opportunity for a customer service representative to join our team. We offer competitive pay, benefits package, and opportunities for career growth. If you have excellent communication skills, enjoy helping others, and thrive in a fast-paced environment, we would love to hear from you. Apply today!
Job Type: Full-time
Pay: $18.93 - $25.00 per hour
Benefits:
Schedule:
Work Location: In person