Job Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Duties:
- Handle incoming customer inquiries via phone, email, and chat
- Provide information about products and services
- Assist customers with order placement, modifications, and cancellations
- Resolve customer complaints in a professional manner
- Upsell products or services to increase revenue
- Conduct outbound calls to follow up with customers
- On the road collecting invoices
Experience:
- Previous experience in customer service or sales preferred
- Proficiency in English; multilingual abilities are a plus
- Strong communication skills to interact effectively with customers
- Ability to analyze customer needs and recommend suitable solutions
- Familiarity with phone etiquette and customer service best practices
- Bilingual proficiency is advantageous
This position offers the opportunity to work in a dynamic environment where you can enhance your customer service and sales skills. If you are a motivated individual who enjoys helping others, we encourage you to apply for this position.
Job Type: Full-time
Pay: From $500.00 per week
Benefits:
Experience level:
Weekly day range:
Work setting:
Ability to Relocate:
- Miami, FL 33172: Relocate before starting work (Required)
Work Location: Hybrid remote in Miami, FL 33172