JOB DESCRIPTION
POSITION TITLE: Data Entry Specialist, Donor Data Operations Center
LOCATION: The Salvation Army, 2707 E. Van Buren Street, Phoenix, Arizona
SUPERVISOR: Director, Donor Data Operations Center
STATUS: Fulltime Hourly (Non-Exempt)
MISSION STATEMENT:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
QUALIFICATIONS:
High School Diploma or GED required
Three years’ experience performing data administration
Knowledge of and support for the mission and philosophy of The Salvation Army
Working knowledge of integrated database management applications
Highly-proficient in the use of Outlook, Word, and Excel
Strong computer navigation and keyboarding skills (minimum 45 wpm with high accuracy)
Detail-oriented, highly-organized, precise and efficient
Demonstrated ability to set priorities and independently problem solve
Experience in accurately interpreting financial-related and accounting transactions and records
Demonstrated ability to meet deadlines within a metrics-driven environment
Excellent verbal and written communication skills, strong reading comprehension, and exceptional use of spelling, grammar, and punctuation
Ability to communicate in a knowledgeable and professional manner with all levels of management, the public, peers, and individuals from diverse backgrounds
Employment contingent upon successful completion of a background check
RESPONSIBILITIES:
Process electronically-transmitted batches, inputting text-based and numerical donor and transaction data
Create manual batches from source documents
Search for and/or create new donor records
Maintain donor database, update record addresses and donor attributes, and merge records as necessary
Perform adjustments and reversals
Provide divisional Finance departments with auditor-requested back-up documentation
Perform continual quality assurance, correcting deficiencies and errors to ensure integrity of donor data
Comply with all security policies regarding confidentiality of donor financial information
Meet or exceed productivity requirements
Other duties as assigned
PHYSICAL REQUIREMENTS:
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
This position is primarily sedentary and requires the ability to remain at a keyboard for periods of up to two hours with minimal interruption. Ability to operate a keyboard is essential. Ability to operate under stressful working conditions in a rapidly changing work environment with multiple priorities is required. The employee must occasionally lift up to 50 pounds.
Equal Employment Opportunity Employer. Minorities/Women/Veterans/People with Disabilities.
Job Type: Full-time
Pay: $17.00 - $17.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
People with a criminal record are encouraged to apply
Work Location: Hybrid remote