ZEROREZ Davis Weber is seeking enthusiastic and professional part-time representatives to provide excellent customer service in our Centerville call center environment. ZEROREZ uses green chemistry to provide safe and effective carpet and living surfaces care to customers in Davis and Weber counties and in St. George.
You will...
- Schedule and confirm appointments with great customers
- Develop comprehensive knowledge of products, services, policies, procedures and philosophy
- Communicate with customers via phone & email
- Work with coworkers and customers to resolve product and service concerns & inquiries
- Have in-person training
Qualifications…
- Previous call center experience preferred
- Have the ability to type at 50+ WPM
- Have moderate computer knowledge, including using email and spreadsheets, and having the ability to learn to use custom call management, scheduling and routing software
- Excellent communication skills - speak clearly and in a courteous manner over the telephone
- Strong attention to detail
- Ability to solve problems
Job Types: Full-time, Part-time
Pay: $14.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Work Location: In person