Counter Attendant
Position Summary
The Counter Team Member is in charge of greeting guests, taking & expediting orders, payments, and sales. Counter Team Members are able to present menus, guide guests to a purchase, efficiently serve guests, make/assemble/merchandise products, and provide exceptional hospitality. The Front Counter Team Member’s focus is hospitality and revenue and may assist with food preparation as needed.
Primary Responsibilities
- Warmly greet and serve guests in a friendly manner.
- Provide guests with a hospitality driven experience.
- Take and enter orders into the point-of-sale system and collect payments.
- Provide recommendations to guests with strong menu knowledge.
- Handle cash, credit, and debit card transactions accurately, using cash registers.
- Issue receipts and explain pick up food procedures.
- Verify packaging of orders, including menu items and collateral.
- Follow all food safety and health department regulations.
- Maintain a clean work and safe work environment.
- Support management in maintaining adequate inventory.
- Have knowledge of all things CITIZENS including but not limited to directions, marketing initiatives, specials, discounts, promotions.
- Be flexible and willing to assist with other departments’ duties as needed.
Qualifications
- Previous food, beverage, or customer service experience preferred
- Welcoming and helpful attitude toward our guests and fellow team members
- Ability to work well both independently and as a part of a team
Physical Abilities
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 35 pounds without assistance.
- Requires grasping, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Job Type: Full-time
Pay: $13.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Restaurant type:
- Casual dining restaurant
- Fast casual restaurant
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Basic math: 1 year (Preferred)
Shift availability:
- Overnight Shift (Preferred)
- Night Shift (Preferred)
- Day Shift (Preferred)
Work Location: In person