Days and Hours:
Monday To Friday ( 9 am - 5 pm)
40 hours per week
The concierge/front desk person works in a large residential condominium and is responsible for performing the following:
Customer Service is the most important skill for this job!
· Resident and guest check-in and monitoring
. Performs lite administrative duties assigned by Property Manager
· Package management
· Signing in vendors and giving them FOB in exchange for their ID
· Checking in packages, putting information in package log notifying resident.
· Assist resident with packages, groceries, luggage, and any other assistance as needed.
· Track move –in & move-out if requested by the property manager.
· Amenity reservation and tracking.
· Arrange for dry cleaning and pick up & drop off services.
. Time Sheet
. Reporting
. Training New Hire
. Compliance to Company Policies
· Excellent Customer Service skills required.
· Surveillance and monitoring.
· Reporting any issues to the general manager and following their instructions on how to resolve them.
· Computer Skills MS Office and Building Link use of office printers/ Scanner.
· Tasks are to help residents in any way you can.
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 4 years (Preferred)
- Concierge: 2 years (Preferred)
Work Location: In person