The Membership Sales & Service Associate assists the Studio General Manager with membership sales as well the retention of current members. The Associate (referred to as a Wellness Advisor at YogaSix) provides superior customer service to members while assisting new students with class selections, answering membership questions, and transacting membership and merchandise purchases. We want you to be EXCITED about meeting and connecting with customers and be part of building a strong YogaSix community.
Please note: this is a year round position.
COMPENSATION & PERKS:
- Hourly pay: $15/hour. Rate will be determined based on previous work experience
- Regular bonus and commission opportunities
- Free unlimited yoga classes for the employee
- Retail discounts on in studio merchandise
- Opportunity for growth within the studio including additional sales, management and teaching positions
RESPONSIBILITIES:
- Execute full sales process of lead generation, follow up, and closing the sale.
- Warmly welcome all guests to the studio, learn about about their goals and background to help with closing the sales.
- Be knowledgeable about the studio's classes, memberships and pricing
- Make calls to invite new students into the studio, follow up on their class experience and present membership and class pack pricing.
- Enter notes and follow up tasks in ClubReady (studio management software)
- Sell in studio retail merchandise
- Assumes responsibility for constantly improving your selling skills
- Ensure studio cleanliness
- Other duties as assigned
HOURS:
Applicants should be available to work a minimum of 2 (two) shifts every week during the following hours:
- Mon, Tues, Wed: 8:30 am - 9 pm
- Thurs: 8:30 am-7:30 pm
- Fri: 8:30 am-6:00 pm
- Sat: 7:30 am-1:00 pm (single shift)
- Sun: 8:30 am - 2:00 pm (single shift)
- Applicants must be able to work 2-3 weekend shifts per month.
In addition, Applicants must have the flexibility to work additional shifts (approx 2-4 times per month) to ensure schedule coverage.
PHYSICAL REQUIREMENTS:
- May be required to sit or stand for up to four hours at a time. May be required to reach with hands and arms. Must be able to bend, lift, kneel, and drive a car. This job requires the person to climb up and down flights of stairs as elevators are not present at all locations. May be asked to occasionally lift up to 30 pounds.
- Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and the ability to adjust and focus
- Must be able to effectively hear in person and via telephone
- Must be fluent in English and have strong verbal and written communication skills
Job Type: Part-time
Expected hours: 12 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Application Question(s):
- Are you looking for year round employment?
Education:
- High school or equivalent (Required)
Work Location: In person