Job Summary:
VidaCann along with with Planet 13 is proud to be one of the largest, most advanced and sustainable providers of medical cannabis in Florida. Our mission is to help our Florida friends and neighbors live their healthiest lives with our all-natural, sun-grown cannabis products.
We're currently looking for a Part-Time Customer Service Specialist to join our growing team here in Miami! The goal of a Customer Service Specialist is to provide excellent customer service by focusing on education, awareness, and client solutions.
Benefits for VidaCann PT employees:
- Competitive pay, monthly incentives and advancement opportunities
- 401k Retirement Plan
- Wellness Benefit Plan
- Sick Time
- Early access to wages, before payday
- Employee discount
- Life Insurance
- Critical Illness Insurance
- Cancer Insurance
Essential Duties and Responsibilities:
- Greet, assist, and provide information and necessary services to customers.
- Verify customer ID and cannabis card status.
- Discuss and make appropriate product recommendations to customers based on their physician’s recommendation.
- Access and properly utilize the state’s Medical Marijuana Use Registry (MMUR) in dispensing product to customers.
- Dispense medication and collect payment via POS register, or upon delivery, in the form of approved payment methods (cash, debit, credit).
- Maintain all online pick-up orders and more
Qualifications
- High school diploma or equivalent
- Minimum of 2 years’ prior customer service related experience involving direct patient/customer interaction, preferably in specialty retail, hospitality, or health and wellness field.
- 21 years or older
- Acceptable driving record
- Ability to pass drug testing and Level 2 Florida State background check
Training will be provided to selected candidates. No prior Medical Marijuana or dispensary experience is needed.
VidaCann is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VidaCann is dedicated to a diverse workplace. Veterans and minorities are encouraged to apply.
Job Type: Part-time
Pay: From $15.55 per hour
Benefits:
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Education:
- High school or equivalent (Preferred)
Ability to Relocate:
- South Miami, FL 33143: Relocate before starting work (Required)
Work Location: In person