Hiring Immediately!
Tax Case Manager
Job pays based on experience/Cases Closed (bonus)
You are invited to join our team here at Civic Tax Relief as a Tax Case Manager/ Tax Resolution Specialist.
This full-time career opportunity has a Monday - Friday schedule, and is located in Irvine, CA.
Tasks include for Tax Case Manager:
- Point of contact between the client and the Tax Professionals to establish a resolution between the IRS and the client.
- Using our software to keep track of and obtain various forms, documents and records from our clients, to be submitted to Tax Professionals;
- Manage a heavy load of clients and their files;
- Communicate with clients and Tax Professionals, in a helpful manner with a priority on Customer Service
- Daily Tasks and metric goals will be given
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- Required experience and knowledge as a Tax Case Manager
- Previous experience required- Tax Resolution
- Spanish Speaker
- 2+ years of administrative/customer service experience is helpful
- Proficient and easily adaptable to custom software and computer systems
- Excellent communication skills
- Passionate Customer Service skills
- Organization skillsJob Type: Full-time
We offer career advancement opportunities & benefits including: medical / dental / vision coverage, paid time off, paid holidays, 401k plan, hands-on training, inter-company transfer opportunities, monthly catering, and a host of other perks!
Civic Tax Relief is an equal opportunity employer, committed to cultural diversity. Civic Tax Relief will provide equal consideration for employment to all qualified applicants without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.
We're looking for a dependable and professional candidate with computer skills, college level education, excellent communication skills and interpersonal skills, strong customer service experience, the ability to multi-task, and strong attention to detail.
Job Type: Full-time
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
Experience:
- tax resolution: 1 year (Required)
- customer service: 1 year (Preferred)
Language:
Work Location: In person