*Please complete the skill assessments prior to submitting your application*
The ideal candidate should be confident, motivated, and hard-working, with a strong commitment to customer service. Experience working in a doctor's office, particularly with an interest in holistic medicine, is a plus. The responsibilities for this position include:
- Greeting and checking patients in upon arrival
- Making sure all patient forms, insurance information, demographics and all patient information is updated in our EMR
- Scheduling appointments
- Checking voicemail throughout the day
- Monitoring patient flow
- Checking waiting room and restroom for tidiness
- Answering incoming calls from patients
- Calling new patient leads on daily basis and throughout the day
- Preparing patient forms for the following day
- Assisting providers when requested
- Coordinating patient care as needed
- Answering inquiries by phone and in person in a helpful, respectful, and efficient manner
- Creating shipments of supplements, test kits, etc.
- Distributing incoming faxes
- Ensuring patient confidentiality
- Explaining, in a enthusiastic way, the benefits of our many treatments
- Uploading scanned test results and forms in the patient EMR
- Performing all other administrative tasks or special tasks as required.
- Directing the calls as required and handling all queries.
- Taking phone messages and relaying to appropriate staff member.
- Ensuring flow of patients runs smoothly and on time.
- Answering emails and other electronic messages as required.
- Keeping track of office supplies.
- Keeping track of inventory of office marketing materials
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 35 per week
Benefits:
- 401(k)
- Disability insurance
- Employee discount
- Health insurance
- Paid sick time
- Paid time off
Healthcare setting:
- Medical office
- Private practice
Medical specialties:
- Holistic Medicine
- Internal Medicine
Schedule:
- Day shift
- Monday to Friday
Experience:
- Medical receptionist: 3 years (Required)
Work Location: In person