Medical Receptionist HVA Medical Group
About us
HVA Medical Group is a multi-specialty practice with offices in Bergen, Passaic and Morris Counties. We are visionary and patient-centric.
JOB DESCRIPTION
Responsibilities include:
1 – Greets all patients in a friendly and welcoming manner.
2 – Registers all patients in the EMR. Includes retrieval of all demographic, financial and insurance information from patients. Secures all necessary signatures on required forms.
3 – Obtains copies of patient identification and insurance identification and scans into document imaging system.
4 – Upon completion of registration, notifies the medical assistant that the patient is ready.
5 – Demonstrates effective communication skills with patients, visitors, co-workers and physicians in accordance with Service Excellence standards.
6 – Demonstrates appropriate and courteous telephone etiquette during telephone exchanges. Relays essential phone messages. Contacts physicians’ offices to exchange and gather information regarding patients.
7 – Schedules patients for appointments with the doctor and for testing as necessary.
8 – Preauthorizes testing and procedures as ordered by the doctor for the patient.
9 – Distributes incoming faxes and handles outgoing faxes.
10 – Performs all other duties as assigned.
11 - Fluent in Spanish a plus
Qualifications
- Medical administrative support experience
- Patient service background
- Office experience, especially in a medical setting
- Proficiency in front desk duties
- Familiarity with EMR systems like Epic and eClinicalWorks
- Knowledge of HIPAA regulations
- Strong communication skills, including Spanish proficiency
- Excellent phone etiquette
- Understanding of medical terminology and records
Job Type: Full-time
Pay: $16.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- medical office: 3 years (Required)
Language:
Ability to Relocate:
- Pompton Plains, NJ 07444: Relocate before starting work (Required)
Work Location: In person