*About Us
Chef's Deal Company has been a trusted partner to the restaurant industry for almost 15 years. We specialize in providing high-quality commercial restaurant equipment to help culinary entrepreneurs turn their dreams into reality. Our commitment to quality and innovation has made us a preferred choice for chefs and restaurant owners across the nation.
Job Title: Front Desk Associate
Responsibilities:
- Greet all visitors with a friendly smile and learn their names to enhance the customer experience.
- Operate point-of-sale systems accurately to process payments, credits, and exchanges if needed.
- Maintain neat, organized displays of brochures and product samples at the front counter.
- Keep the entryway, showroom floors and restrooms tidy through regular cleaning checks.
- Respond to customer questions about product specs, pricing, and availability in a knowledgeable manner.
- Assist customers with placing special orders or service requests when items are out of stock.
- Coordinate with warehouse to pull samples requested by sales staff for client meetings.
- Log all customer interactions, follow-ups needed, and any issues into the CRM daily.
- Answer basic questions from delivery drivers and sign for incoming inventory shipments.
- Prepare and send thank you cards within 24 hours of any showroom visit or local orders.
- Occasional inventory checks of sample products and brochures at the front counter.
- Attend weekly team meetings to stay informed on new products, promotions.
- Other duties as assigned to help ensure a seamless customer experience.
- Undertake other supportive tasks and responsibilities as assigned by management, contributing to the overall success of the organization.
Requirements:
- Education at least High school level and 1 year customer service experience
- Proficient with MS Office, may be POS systems and CRMs
- Excellent communication and problem-solving abilities
- Multi-tasking and detail-oriented
- Excellent verbal communication skills for public speaking engagements, presentations, and client interactions.
- Outgoing and dynamic personality with strong interpersonal skills to build rapport and establish relationships effectively.
- Attention to detail and strong organizational skills to manage multiple projects, deadlines, and priorities effectively.
If you are a talented communicator with a passion for front desk operations and communications, we invite you to apply for this open position as a Front Desk Associate. Join our team and help us foster effective communication and engagement within our organization and with our clients.
Note: This job description is intended to provide a general overview of the position and does not include every task or responsibility that may be required.
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Schedule:
Ability to Relocate:
- Nashville, TN: Relocate before starting work (Required)
Work Location: In person