Store Manager at Sourdough & Co.
Position Overview:
We are seeking a dedicated and experienced Store Manager to oversee the daily operations of Sourdough & Co., a bustling sandwich shop known for its artisanal bread and quality ingredients. As a Store Manager, you will be responsible for ensuring efficient operations, exceptional customer service, and maintaining high standards of food quality and safety.
Key Responsibilities:
Operational Leadership:
- Manage all aspects of daily store operations including opening and closing procedures, ensuring smooth transitions between shifts.
- Oversee inventory management, including ordering supplies, monitoring stock levels, and minimizing waste.
- Ensure compliance with health and safety regulations and company standards.
Staff Management:
- Recruit, train, and supervise a team of sandwich makers, cashiers, and kitchen staff.
- Create and maintain staff schedules to ensure adequate coverage while controlling labor costs.
- Foster a positive work environment through effective communication, coaching, and team-building activities.
Customer Service Excellence:
- Lead by example in delivering exceptional customer service to ensure a memorable dining experience.
- Handle customer inquiries, concerns, and complaints promptly and professionally.
- Implement strategies to enhance customer satisfaction and loyalty.
Financial Performance:
- Monitor and analyze sales performance, expenses, and profitability metrics.
- Implement cost-control measures and promotional strategies to maximize revenue.
- Prepare and submit financial reports and budgets as required.
Quality Assurance:
- Maintain food quality standards by overseeing food preparation, presentation, and adherence to recipes.
- Conduct regular inspections and audits to ensure cleanliness, sanitation, and hygiene standards are met.
- Address any issues related to food quality or service promptly and effectively.
Skills and Qualifications:
- Proven experience as a manager in the food service industry, preferably in a fast-casual or sandwich shop environment.
- Strong leadership skills with the ability to motivate and develop a diverse team.
- Excellent communication and interpersonal skills.
- Knowledge of food safety regulations and best practices.
- Ability to work under pressure and handle multiple tasks efficiently.
- Flexibility to work various shifts, including weekends and holidays.
Education and Certifications:
- High school diploma or equivalent; college degree in hospitality or business management is a plus.
- ServSafe certification or equivalent food safety training preferred.
Physical Requirements:
- Ability to stand for extended periods and lift up to 50 pounds.
- Comfortable working in a fast-paced environment.
Salary and Benefits:
- Salary commensurate with experience.
- Health insurance, retirement plans, and other benefits as per company policy.
About Sourdough & Co.:
At Sourdough & Co., we are passionate about crafting delicious sandwiches with fresh ingredients and our signature sourdough bread. Join our team and be part of a dynamic and growing company committed to providing outstanding food and service to our valued customers.
Application Instructions:
To apply, please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for the Store Manager position at Sourdough & Co. We look forward to hearing from you!
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This job description incorporates typical responsibilities and expectations for a store manager in the food service industry, tailored specifically for Sourdough & Co. It emphasizes leadership, operational efficiency, customer service excellence, and maintaining high standards of quality and cleanliness.
Job Type: Full-time
Pay: $22.00 - $28.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Flexible spending account
- Retirement plan
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Restaurant management: 2 years (Required)
Ability to Commute:
- Lincoln, CA 95648 (Required)
Ability to Relocate:
- Lincoln, CA 95648: Relocate before starting work (Required)
Work Location: In person