Work with some of the most fun people you'll ever meet!!! Amazing office, meaningful work, great benefits!
Exciting Homecare Agency is looking to hire a bilingual Coordinator for our Brooklyn office to create and maintain staff schedules, track attendance, monitor lateness and absences, minimize overtime, and provide reports to management related to productive and non-productive hours.
The primary purpose of the job position is to coordinate the placement of caregivers to clients.
Benefits:
- Health Insurance
- Dental & Vision Insurance
- PTO & Sick Days
- Paid Legal Holidays
- Generous 401k retirement fund
- Weekly Paychecks
- Team Environment
- Office Events
- Employee discount program
Responsibilities:
- Schedule/Assign HHAs/PCAs to patient cases.
- Maintain a schedule of all services per month.
- Verify staff attendance.
- Submits time sheets accurately into HHA Exchange in a timely manner for payroll purposes.
- Post and fill open shifts as they occur.
- Maintain accurate phone and/or email contact lists of current staff, locate employees willing to pick up vacant shifts created by call offs.
- Communicate with the staff weekly regarding scheduling, availability, attendance, and assignment.
- Document all covered shifts and vacant shifts in the scheduling system in real-time.
- Manage telephone calls in a supportive, reassuring manner for patients, families, physicians, and others.
- Maintain patient confidentiality and privacy with dignity and respect.
- Assist with the screening of caregivers.
- Develop and implement strategies for staff retention.
Skills:
- Must be fluent in conversational Spanish
- Previous scheduler experience is preferred
- Strong phone customer service skills
- Proficient computer skills
- Organizational Skills
- Patience and the ability to handle pressure and deadlines
- Must be fully vaccinated against Covid-19
What makes us unique?
- Our collaborative approach modeled by our Leadership reflect our Core Values: Respect, Quality, Truth, Teamwork, Life Balance and Life-Long Learning.
Job Type: Full-time
Pay: $17.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Medical specialties:
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
- On call
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Home Care Coordinator: 1 year (Preferred)
Language:
Work Location: In person