FAST-FIX JEWELRY AND WATCH REPAIRS®
Established in 1984, Fast-Fix Jewelry and Watch Repairs® is the world’s largest and most trusted consumer choice for jewelry, watch repair services as well as custom jewelry design and personalized engraving services. Fast-Fix has over 150 locations in the United States, and Ireland. Each store is staffed with some of the industry's best jewelers, watchmakers, watch repair professionals and who provide superior quality services.
* Must be knowledgeable and aware of bench repairs and customer service. Training on the job will be provided.
* Ability to communicate with customers with a positive attitude, multi-task and perform intake process in a timely manner
* Meet or exceed sales performance goals set by owner or manager
* Must provide the highest quality repairs in a timely manner to meet our customer expectations.
* Perform all store operating procedures related to jewelry repair services (intake, pricing, POS input, cash/credit card intake…etc)
* Must be able to work flexible hours which includes evenings, weekends and holidays.
* Must be able to consult with customers to uncover jewelry repair needs.
Skills/Qualifications:
Decision Making: Uses sound judgment to make good decisions based on information gathered and analyzed.
Teamwork: Interacts with people effectively. Able and willing to share and receive feedback.
Work Standards: Sets and maintains high performance standards.
Motivation: Maintains high level of productivity and self-direction.
Reliability: Completes work in a timely and consistent manner.
Problem Solving: Analyzes problems by gathering and organizing all relevant information.
Adaptability: Able to effectively deal with change and diverse people.
Planning & Organization: Plans and organized tasks and work responsibilities to achieve a
desired outcome.
Communication: Listens effectively. Paraphrases and ensures that customers are getting the
“total-solution” to their jewelry repair needs.
Integrity: Adheres to organizational policies and procedures.
Your role at Fast Fix:
As a part of our Sales-Team you are responsible for providing a superior experience to our valued customers. In addition, you will:
Engage customers in conversation to understand their needs and desires
Ability to present merchandise and share detailed information regarding features and benefits of products
Provide information regarding jewelry/watch repair options
Meet individual and team sales goals
You will SHINE BRIGHT LIKE A DIAMOND at Fast Fix if you can model the following qualities:
* A desire to help our customers celebrate the special moments in their lives
* Strong customer service, sales, retail and/or jewelry experience
* Flexible availability to work during “peak” retail hours such as nights, weekends, and holidays
* A positive, customer-focused approach in delivering an exceptional customer experience
* Strong communication and relational skills
Wage is commensurate with experience.
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Benefits:
Shift:
Weekly day range:
Education:
- High school or equivalent (Required)
Experience:
- Jewelry Sales: 1 year (Required)
Language:
Security clearance:
Work Location: In person